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Runtime error!

Last response: in Windows 7
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December 17, 2012 10:20:22 PM

Hello, sometimes when my computer starts i get a pop up screen that says,
"This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information". With something about C+++ runtime error. Usually basic things won't load such as antivirus's, skype, and my wifi icon does not say i'm connected but I am. Only after the error message pops up and i close it that everything becomes fine. What is the problem?

More about : runtime error

December 17, 2012 11:01:13 PM

Looks like there is a program, at start up, that is causing the problem.

To diagnose which start up program it is, go to Start, in the search at the bottom type "msconfig" and hit Enter.
When MSConfig loads up, go to the Startup Tab, at the top, and start by checking off half of the tick boxes. Go back to the General Tab and select "Selective Startup". Hit Apply then OK. Restart the machine and see if the error occurs. If it doesn't, then you know that one of the uncheck programs is causing the problem. If it still exists, you know that the problem is in the half that are still checked. Keep doing this, eliminating half of the options each time until you narrow it down to one, then you will know what startup application is causing the problem. You can either leave the tick box unchecked and leave Selective Startup on (last option) or try and delete the progam from "Add or Remove Programs" in the Control Panel and reinstall if you wish. When you have eliminated the fault program, return to msconfig and select Normal Startup and reboot. Hope this helps.
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December 17, 2012 11:11:32 PM

You can also use several varieties of websites in order to help you in isolating in what program is the source. Here are a few that I would recommend and are really easy to use:

Pacs Portal
Startup Programs Database
Sysinfo.org

If you happen to run across one that you're not sure about, let us know and we will help!
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December 18, 2012 1:14:32 AM

Thank you for the reply. Will test out and get back to you.
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December 18, 2012 1:40:40 AM

When I got the message again I read the details and it says the pathway is from system32/spoolsv.exe so I'm guessing that is the problem?
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December 18, 2012 1:57:20 AM

That is the print spooler service, you can try to disable it in the services applet. (Start -> services.msc in search bar). Find Print Spooler in the list and right-click, go to Properties. Where it says Automatic, change to disable. Restart the PC, check for the error, then try to start the service again. Restart again to see if it occurs. Might have to install the print spooler again.

Check the second post here for how to do that.
How to reinstall print spooler service
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December 19, 2012 8:25:10 PM

Looks like restarting the service did the trick. Thank's for the help guys, amazing community.
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December 19, 2012 9:36:26 PM

Glad to help you out. :D 
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