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My Acer Aspire 3620 won't shut down

Last response: in Laptops & Notebooks
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August 30, 2010 8:35:31 PM

:hello:  Hello, everyone. I'm new to this website and I was wondering if anyone can help me with my problem: My Acer Aspire 3620 laptop (running Windows XP Home) crashed over the weekend and I used the hidden partition recovery option in the eRecovery tool to restore Windows. Everything is working properly now, but when I shut down the laptop, it freezes when the "Windows is shutting down" screen appears. The only way I can turn off the computer is by removing the battery or unplugging the AC power cord. What can I do to make the system shut down properly without freezing up?

More about : acer aspire 3620 shut

August 31, 2010 8:10:31 PM

type msconfig into the run window

go to the startup tab and disable everthing except your antivirus

reboot
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September 22, 2010 11:27:04 PM

It turns out that the power adapter I was using (borrowed from a friend) was not compatible with my laptop so I got the right one from Amazon. Now it will shut down like it should.
September 23, 2010 3:26:20 AM

hmm wouldn't have thought of that
!