My Acer Aspire 3620 won't shut down

:hello: Hello, everyone. I'm new to this website and I was wondering if anyone can help me with my problem: My Acer Aspire 3620 laptop (running Windows XP Home) crashed over the weekend and I used the hidden partition recovery option in the eRecovery tool to restore Windows. Everything is working properly now, but when I shut down the laptop, it freezes when the "Windows is shutting down" screen appears. The only way I can turn off the computer is by removing the battery or unplugging the AC power cord. What can I do to make the system shut down properly without freezing up?
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More about acer aspire 3620 shut down
  1. Here's some advanced troubleshooting techniques for shutdown problems in xp.
  2. type msconfig into the run window

    go to the startup tab and disable everthing except your antivirus

  3. It turns out that the power adapter I was using (borrowed from a friend) was not compatible with my laptop so I got the right one from Amazon. Now it will shut down like it should.
  4. hmm wouldn't have thought of that
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