Hello, I am having major problems with the above mentioned laptop. I am unable to use my laptop at all. Best Buy, where I bought the laptop, tells me that I have to purchase a recovery disc - $30 - before they can help me. In talking with Toshiba, every though I have a warrany on this machine. Can anybody help me with this, if any of you have been though this before. I don't under stand with I can not get a replacement laptop from toshiba?