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Blue screen of death on new rig

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Last response: in Windows 7
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December 20, 2012 5:45:19 PM

I just bought a new PC, i bought all the parts individually and then assembled myself. I have an average knowledge of PCs, I know how to put them together, this is something Ive done many times. Most of the time I can solve my own issues, but not this time

Anyways

CPU - intel i7 3770K
Motherboard - Asus Sabertooth Z77
RAM - 2 x 8GB Corsair Vengence
SSD - 1 x OCZ 120GB (windows installed here)
HDD - 1 x 1.5TB, 1 x 2TB (both Hitachi I think)
Power Supply - Cooler Master Silent Pro M 1000W
OS - Win7 Ultimate x64 SP1

thats the important stuff.

When I was trying to install Windows on my SSD, I had some issues - it would install fine, but everytime Windows tried to load, it was giving me an issue where it would just not do anything (it stalled at the windows 7 screen where it shows the logo shimmering) A couple times when I tried to restart I even got a blue screen if it ever made it past the Windows Screen. I even reformatted my SSD and tried installing windows again just in case

I knew one of my HDD, the 2TB, had a folder on it that I put there to back up some old files from a HDD that once had windows installed on it, but NEITHER of my backup HDDs have EVER had windows installed directly on them

Still, i decided to remove the 2TB drive, and it worked fine. I have not put the 2TB drive back yet.


Anyways, everything went fine from here, I installed motherboard and graphics card drives with no issue.

Then, I began to install windows updates' updates.. (i think thats right?) anyways - There are 95 updates, which is insane, but whatever, ive never had issues installing the windows updates, but in the middle I got the BSOD.

One of them i didnt catch, and the other one said Memory Management. Here is some info from the Event Viewer on errors that show up (if there is some other place I can get info from that you need, let me know)

Oh, and I ran a memtest and it didnt show any issues. I also unplugged and re-plugged in my RAM just to ensure a good connection. All fans are running and no temps are high on the MB or CPU


ok heres some info from event viewer

ERROR - WMI

Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

//./root/CIMV2
SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99
0x80041003


- this same error shows up again


WARNING - WINLOG

The winlogon notification subscriber <TrustedInstaller> failed a critical notification event.


WARNING - RESTART MANAGER

Application 'C:\Windows\System32\SearchFilterHost.exe' (pid 3620) cannot be restarted - Application SID does not match Conductor SID..


- WMI error again x 3


WARNING - USER PROFILE SERVICE

Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-3537268978-2903257928-2510443113-500:
Process 3392 (\Device\HarddiskVolume1\Windows\System32\msiexec.exe) has opened key \REGISTRY\USER\S-1-5-21-3537268978-2903257928-2510443113-500\Software\Microsoft\Windows\CurrentVersion\Explorer


ERROR - CAPI2 (four of these in a row)

Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update...; with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.


- more of the WMI error and the User Profile Service Warnings



ERROR - MSIINSTALLER

Product: VC90_CRT_x64 -- Error 1935.An error occurred during the installation of assembly component {3FA0170E-227C-37C7-BAC0-64691A992C81}. HRESULT: 0x80070BC9. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC90.CRT,version="9.0.30729.4148",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"



ERROR - ESENT

WinMail (2272) WindowsMail0: The backup has been stopped because it was halted by the client or the connection with the client failed.




thats all, along with repeats of some of the same mentioned errors. Those were all under Application in the Event Viewer. The System tab shows the following issues



Warning - Kernal-PnP (theres a ton of these in a row)

The driver \Driver\AiCharger failed to load for the device PCI\VEN_8086&DEV_1E26&SUBSYS_84CA1043&REV_04\3&11583659&0&E8.


ERROR - WINDOWS UPDATE CLIENT (theres a ton of these, some with different info under details, but here is one example

Installation Failure: Windows failed to install the following update with error 0x80073712: Security Update for Windows 7 for x64-based Systems (KB2511455).



CRITICAL - KERNAL POWER

- EventData

BugcheckCode 26
BugcheckParameter1 0x41284
BugcheckParameter2 0x1bb95001
BugcheckParameter3 0x169c2
BugcheckParameter4 0xfffff70001080000
SleepInProgress false
PowerButtonTimestamp 0


ERROR - Event Log

EventData

1:53:02 PM
‎12/‎20/‎2012


373


DC070C00040014000D00350002000303DC070C000400140012003500020003033C0000003C000000000000000000000000000000000000000100000000000000


--------------------------------------------------------------------------------

Binary data:


In Words

0000: 000C07DC 00140004 0035000D 03030002
0008: 000C07DC 00140004 00350012 03030002
0010: 0000003C 0000003C 00000000 00000000
0018: 00000000 00000000 00000001 00000000


In Bytes

0000: DC 07 0C 00 04 00 14 00 Ü.......
0008: 0D 00 35 00 02 00 03 03 ..5.....
0010: DC 07 0C 00 04 00 14 00 Ü.......
0018: 12 00 35 00 02 00 03 03 ..5.....
0020: 3C 00 00 00 3C 00 00 00 <...<...
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 00 00 00 00 ........
0038: 01 00 00 00 00 00 00 00 ........





and then a bunch more of the Kernal-PnP Warnings





Ok so if there is other info you need, then ask me and I will figure out how to bring it to you. If anyone can help me here that would be HUGE. I saved up a loooooong time to get this PC and id really like to start enjoying it soon.


More about : blue screen death rig

December 20, 2012 5:54:54 PM

forgot to mention, no files in minidump folder
December 20, 2012 5:56:45 PM

It seems like just a bad install..

Try booting to a bootable linux iso like Linux Mint or Ubuntu (both user friendly) to see if you notice any hardware quirks, if not I would just reinstall.

If you have another computer that is stable get the Win7 USB Download Tool from microsoft and put the ISO to a USB and install with it.

Related resources
a b $ Windows 7
December 20, 2012 5:57:00 PM

Sounds like the SSD is bad.
Memory errors when there are no problems with the RAM generally points to windows having a problem with the swap file, and since the swap file resides on a hard drive, or SSD in your case, then it is having a problem with the SSD.

Have you tried running a scan on the SSD? Check to see if there are any firmware updates for the SSD?
December 20, 2012 6:16:38 PM

I agree, sounds like an ssd problem. I was having the same issues with one of my ocz vertex 3's when they first came out. In my case a firmware update fixed it.
December 20, 2012 7:44:30 PM

hey guys - thanks for the tips so far. Im going to take a crack at fixing the SSD - ill try the firmware update, and then if all else fails, I will reinstall windows using the USB tool

just a quick note - I did re-format the SSD and reinstall windows already, and Im still not sure why when I pull the 2TB HDD the PC starts up fine, but when its in, it gets to the windows logo screen and then just sits there. I listed above in my post about a possible reason this may be happening, but im not sure.

So i dont know if a bad SSD can cause the issue im having with the 2TB HDD or not, but ill take some time to see what I can do here, and ill update once finished. One more thing ive done is pulled out each RAM one at a time, and try running with just one of them to see if the other is no good, but to no avail.

So far everything seems fine except windows update issues. It seems like I have no Blue Screen issues until i try to update. then i start getting all this trouble.

I know i can just not use windows update, but id like to avoid that method, because the problem may run deeper than that, so id rather just fix the issue here
December 20, 2012 7:57:16 PM

nevermind about it being only windows update, i just got another memory management bluescreen from just sitting there doing nothing
December 20, 2012 8:18:51 PM

I was getting random bsod's when just idle too (with os installed on my buggy firmware ssd).

hmmm...wonder if your sata controller could have a problem. Have you updated your mb bios?

Also, have you tried installing windows on a different drive? Maybe the 2TB HDD you have (without the SSD connected)...see if you are getting the same behavior.

If possible could you test you SSD and HDD in another machine, to verify they are functioning correctly?

Edit: you overclocking at all?
Edit again (:p ): what mode you running the SSD in? AHCI, IDE, RAID? (I have had issues running some ocz drives in AHCI on a few MB's...though I doubt this will have anything to do with your problem)
a b $ Windows 7
December 20, 2012 9:29:54 PM

joeyo14 said:
hey guys - thanks for the tips so far. Im going to take a crack at fixing the SSD - ill try the firmware update, and then if all else fails, I will reinstall windows using the USB tool

just a quick note - I did re-format the SSD and reinstall windows already, and Im still not sure why when I pull the 2TB HDD the PC starts up fine, but when its in, it gets to the windows logo screen and then just sits there. I listed above in my post about a possible reason this may be happening, but im not sure.

So i dont know if a bad SSD can cause the issue im having with the 2TB HDD or not, but ill take some time to see what I can do here, and ill update once finished. One more thing ive done is pulled out each RAM one at a time, and try running with just one of them to see if the other is no good, but to no avail.

So far everything seems fine except windows update issues. It seems like I have no Blue Screen issues until i try to update. then i start getting all this trouble.

I know i can just not use windows update, but id like to avoid that method, because the problem may run deeper than that, so id rather just fix the issue here


Just because you only see the one file on the 2TB HDD that doesn't mean there isn't one. I would recommend (if its stable enough) and will do it, keep the drive connected or move it to another computer, and enable Show hidden files, folders, and drives and Hide Protected Operating System Files. You can do this by going to Windows Explorer , pressing the Tab key (if you're running 7 on the test computer), go to Tools - > Folder Options. Click on the View tab to make it active and then check the radio button for Show hidden files, folders, and drives and then uncheck the box next to Hide protected operating system files (Recommended) .

It truly sounds like there is a boot table somewhere on that drive that is causing it to lockup or get stuck in a loop.
December 20, 2012 9:35:38 PM

the ssd is in achi mode. the motherboard is brand new, but i havent updated the bios, its an asus sabertooth z77 and i put the disc in and installed all drivers that came with the disc

i do have another machine, i put the drives in it just to check them out or to format if i need too, which is what i did when i 1st had trouble. i formatted the ssd in another machine and then reinstalled windows on my pc

the 2TB drive right now is having issues as well, which i will have to find a fix for once all this crap is done. what kills me is this is all BRAND NEW stuff. i am not bragging here, but i spent about 1400 for everything i have here, i just bought it all brand new a cpl weeks ago. I am NOT rich at all, it took me about 3 years to save up. The reason i didnt buy parts along the way was 1) i didnt want warrantys to expire, and 2)if i buy a grapics card on year one, the by year 3 its outdated. So i saved up forEVER, and finally when i had enough i went and bought everything

now for the firmware on my ssd drive

it is NOT working. I know how to do it, but its not working. I went to OCZs site and got all the stuff i needed for agility 2. They said I need to update to the current v1.7, but I had to go one at a time because i was down to v1.3

so i need 1.4, 1.5 ect...

but when i try 1.4 it just doesnt work. I tried both sets they had, (i guess theres an issue where some are called ocz agility and others ocz-agility with a hyphen).

one weird thing i notice, on their files, there is no v1.3 for the agility2, which is what my machine says the fw on my ssd is now... and all of their fw updates are v1.3/v1.31, or v1.4/1.41, ect... always v1.x or v1.x1, but mine is 1.33, not 1.31 (and again, there isnt even anything about a 1.3 at all for the agility2)

when i boot from the disc, and it asks me which disk do i want to update, i press 1 for the ssd, and then instead of it asking about the target disk, it simply says something about ssd not found or incorrect something or other, i forgot the exact message, the point is, it didnt work. So im going to make a thread at their site and see if anyone there can help me

what a pain in my sweet sweet buttcheeks this is

i might just buy a new ssd and use this is a backup or something. would the FW version matter then?
a b $ Windows 7
December 20, 2012 9:42:45 PM

Did you confirm the make/model/type of your SSD on the OCZ website?

If you're unsure, call OCZ and have them confirm this for your so you know what you're dealing with.

Here's the link
http://www.ocztechnology.com/support/
December 20, 2012 9:42:53 PM

heres the page i was at, i got it from a link from someone at the forums for ocz

but now i found another page, totally contradictory to that one, where there is a 1.33 for my agility2, and the latest one is 1.37, but i cant seem to find a DL for that yet, looking now


EDIT - hi, im retarded

I was reading this:

OCZ Vertex, Agility, Vertex Turbo, Vertex EX, Solid 2

to mean it was for the Agility 2, like the 2 at the end meant it was for ALL of those

but I was wrong, it means literally Solid 2, but not for any of the rest. Ok, i found the right FW version, I will now be trying that out.

Sorry for the waste of time there. Im not a complete noob, but im FAAARRR from advanced



EDIT 2 - ok, here is the instruction link on the update

http://www.ocztechnology.com/files/ssd_tools/OCZ_Toolbo...


I follow it exactly, and it says that the primary drive cannot be updated (but then it seems to imply thats only for Agility3, and other version 3 SSDs) Mine is DEFINITELY not agility3, it is agility2, I can look right at it and see clearly it says Agility 2 on the front of the SSD

But when i go to update firmware, it says that it cannot be done to a primary drive.

So can I put this SSD on another machine that has windows installed on a different drive, and THEN run the toolbox and update the firmware that way?
December 20, 2012 10:26:27 PM

it seems like the next step is trying to figure out if, since i cannot update the FW on my pc because the ssd is the main drive, it will work on my other machine, since I can put the SSD in as a secondary.

Does anyone here know if it is ok to go ahead and do that?
a b $ Windows 7
December 20, 2012 11:14:09 PM

joeyo14 said:
it seems like the next step is trying to figure out if, since i cannot update the FW on my pc because the ssd is the main drive, it will work on my other machine, since I can put the SSD in as a secondary.

Does anyone here know if it is ok to go ahead and do that?


You should be able to put it into another machine and use it like you would as a storage drive and update the firmware from within the second computer's Windows. I can understand the drive not updating when it's the primary drive cause you are simply trying to update something that's already in use. Works the same with typing a letter and trying to delete the letter with it still open :pt1cable: 
December 20, 2012 11:58:01 PM

yeah i do understand that but if you read the instructions, it implies that you actually CAN update the firmware of the primary drive, as long as its not agilty3. But I will go ahead and do it on the other PC, and then ill come back to this one and see what I get.

Really, thanks for all the help so far. Id never get this far myself without the help.
a b $ Windows 7
December 21, 2012 1:52:11 PM

joeyo14 said:
yeah i do understand that but if you read the instructions, it implies that you actually CAN update the firmware of the primary drive, as long as its not agilty3. But I will go ahead and do it on the other PC, and then ill come back to this one and see what I get.

Really, thanks for all the help so far. Id never get this far myself without the help.



No problem. It's what we are here for.
!