I'm trying to install a new copy of Windows 7 onto a Dell M5010, but once I get to "Agree to the license terms" I try to click the "Agree" box once I do the box doesn't tick and the install freezes. I can move the mouse around but I can't click on anything. I tried restarting, removing the battery, letting it cool down over night but nothing works. Please help.
Patience, the installation can freeze at this point apparently doing nothing for some time. Give it at least a quarter of an hour before giving up. If it has stalled at this point then it will probably stall a couple more times at the beginning of the installation. If it does not recover after a quarter of an hour then the most common cause is problem memory and you should run a memory test such as memtest86 for at least three passes to test your memory.