Mss I have a HP Photosmart Premimum. I use to could scan and do all the functio

JBarnette60

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Dec 29, 2011
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I have a HP Photosmart Premimum. I use to could scan and do all the functions, lately either the computer or the printer does not recoginize my wireless connection each time I try to scan it tells me the computer program is not completly installed, I ping my printer and it shows everything working properly, I print the test page on my printer and it shows everything connected and working properly, what is wrong?