Windows being 32 or 64 bit should have nothing to do with the drive reading a disk or not. If something is not compatible it will just say that. Also only old, obsolete for Windows XP 16 bit programs are the only things a 64bit OS struggles with. I still play early XP era games on my 64 bit desktop and laptop with no problems.
As said above, are you sure it's a DVD drive and not just a CD drive?
List your components or the model number of your PC if it's an OEM.
The computer is a Gateway FX 6840
Intel Core i7 cpu 2.8 ghz
8.00 gb - ram
64 bit OS
Disk Drive - ATAPI DVD A - DH 16AASH
Other games run off the drive and install fine. Other programs install off the disk fine.
I have an old version and a new version of Crysis i bought. Neither will be recognized by the drive.
I know it sounds crazy, but it is what is happening.
There is nothing wrong with the drive or the disks. I don't get it. I have fighting this for almost a year.