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Numbers not appearing on laptop

Last response: in Laptops & Notebooks
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Hello,
i just bought a Sony Vaio laptop & installed it. when I type the numbers (the top second row) all I get is the special caracters written on the number keys which otherwise should appear only when I use the numbers keys with Shift key.
The second problem is that when the caps is "ON" i get small characters & when the Cap is "OFF" i get capital letters.
Sujesh
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