Acer won't boot

Hi all,

This is my first post here, hoping someone maybe able to help.

I am trying to sort out an Acer Aspire 5738/5338 series laptop for a mate. He dropped it whist using it, only a few cms mind so not a big fall. It carried on working but after shutting down it won't reboot. There is power, the lights are on and there is some slight noise, but the screen does nothing. In addition he says it used to make a lot more noise when powering on (the fan), now there is just the faintest hum.

I have tried holding the power button. I've left the battery out overnight and just tried it again, still nothing. Again, the power light is on and it is humming very quietly but that's it. Other lights that should come on don't. If I put a CD in spins briefly but then stops. I have also tried plugging in an external display, nothing.

Any suggestions?

Thanks in advance.
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  1. Quote:
    He dropped it whist using it, ...

    It's unlikely that that such a small drop jarred something loose inside the computer. If you are lucky, all he did was damage the hard drive.

    If it is still under warranty, take it back.
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