Can anyone please help answer why I'm getting an error trying to install my laser printer?
As soon as I put the disk in to install, the next step is plugging the printer into the computer.
I have plugged it into every USB port I have & it still pops up with an error window saying "device is not connected or power is turned off." But the printer is on & it is connected to the computer via USB cable! I've tried multiple cords & a 2.0 USB hub & cable, but still the same result. I am operating w/windows Vista & It's a brand new Samsung Laser Printer which is compatible....Any help is much appreciated.
Open Device Manager (right click on Computer in the start menu, click on Properties, click on Device Manager). Check for any devices that haven't been properly detected. They will have a yellow icon next to them.
Test your USB ports using a flash drive just to make sure that the PC isn't faulty.