I need to restore windows 7 ultimate

Hello,
pressing f11 does not work , nothing happens,it boots up normal.i need to restore my touchsmart to factory settings . can anyone help.....please!
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More about restore windows ultimate
  1. What are you trying to do???

    "restore my touchsmart to factory settings"What is the problem???

    Are you trying to enter BIOS?? WHY???

    Ask for help before doing anything if you don't know what you are doing

    By pressing F12 you can go into Windows error Recovery
    By pressing Delete you can go into BIOS Settings
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