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Brand New Computer Problems

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Last response: in CPUs
July 26, 2005 7:37:38 AM

I just built a brand new computer today and already the thing is restarting on its own. I have a DFI Lanparty with a 2.2GHZ San Diego and 1gig of crucial ballistix ram. After a little while of using the comp it just randomly restarts. It seems like it would be a temperature issue but I have a zalman 120mm fan on it to cool it down. I just applied the paste today and also check the temp of the cpu right after it shuts off and it says its 32 degrees. Why is this thing just restarting like this? I was able to snag one of the problem descriptions off of the "windows has recovered from a serious error" it says

BCCode : 1000008e BCP1 : C0000005 BCP2 : 088F7702 BCP3 : 84FE2C30
BCP4 : 00000000 OSVer : 5_1_2600 SP : 1_0 Product : 768_1

Any suggestions?

More about : brand computer problems

July 26, 2005 12:44:07 PM

sounds like if its a memory stick/slot or HDD error

Trust me I know what I'm doing... ooops, grab the cat...
July 26, 2005 1:04:55 PM

run memtest86. Im 95% certain it will show errors. If so, the cpu/mb doesnt like your ram. try reseating them, relaxing timings, updating the bios.. or swapping the sticks if the problem persists.

= The views stated herein are my personal views, and not necessarily the views of my wife. =
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July 26, 2005 6:20:52 PM

The bios said before it started up windows that dual channel runs in dimm slots 2 and 4 and single in slots 1 and three i believe. I have dual channel ram so i put it in 2 and 4. The problem persisted and wouldn't even let me into windows it just loads now at the logon on screen when i click my name and finally i get a windows explorer crash error. Is this still the ram's fault?
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July 26, 2005 6:24:07 PM

i though dual channel in dfi are slot 1 and 3....
July 26, 2005 7:16:03 PM

It's not a PSU problem.

Why isn't it?

:evil:  یί∫υєг ρђœŋίχ @ 193K :evil: 
Pleased to meet you. Hope you guessed my name.
But what's puzzling you is the nature of my game.
July 26, 2005 7:29:04 PM

When the computer starts up it says use one stick of memory in dimm slot 2 for single channel operation and 2 sticks in dimm's 2 and 4 for dual channel. When I did the slots 2 and 4 its when i got the errors. Right now im just working on slot 2 with single channel @ 512mb. Is it really that difficult to get RAM running correctly? I figured it would be almost plug and play. I heard someone say to adjust the timing and voltage and what not but I'm not that experienced yet. I have the crucial ballistix pc 3200 2x512mb. Any suggestions?
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July 26, 2005 7:33:53 PM

Try slots 1 and 3. Run CPU-z to see if you're running dual channel.

<font color=red>You're a boil on the arse of progress - don't make me squeeze you!</font color=red>
July 26, 2005 8:45:13 PM

When I restarted the computer with the ram in slots 1 and 3 it gives me a warning saying about slot 2 for single channel and 2 and 4 for dual.
July 26, 2005 9:06:49 PM

Sounds like bad RAM did you try what p4man and wusy said?
July 27, 2005 12:17:46 AM

Try your ram in slots 1 and 2.
In bios, there is an option to change the v-dimm. Raise it to 2.8v.
July 27, 2005 4:00:41 AM

I raised to 2.8 volts and I don't know if It is stable. i can't run memtest because I don't have the floppy drive yet. I did run super pi however and get an exact round error. From what I hear, that means that the computer isn't stable. Is this true? I really want to use this 1gb in dual channel as opposed to a 512 mb stable in single channel.
July 27, 2005 6:29:40 AM

For memtest,you can probably use another computer to make the floppy, then just copy it to a cd.
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July 27, 2005 6:40:42 AM

hmmm could it be a faulty mobo? i mean after reading the DFI Lanparty UT NF4 ultra-D i saw this chart (in page 21 of the manual, can be obtained <A HREF="" target="_new">here</A>
(can;t copy and past a chart.....

but in the manual it says that DDR400 dual channel is in slot 1 and slot 3 and DDR333 dual channel is in slot 1 and 2 or all four slots...

BTW just asking did ya mix up the slot numbers? happened to me once cuz i thoigh slot 1 was 4 and 4 was 1... the stick was a 512 mb and my mobo only supported 512 in slot 1 and 2 so i had to go and change them :p 
July 27, 2005 6:47:15 AM

I don't think i have them mixed up (i hope not). I have the DFI Lanparty nF4 SLI-DR, not the UT version. I will try moving around all the memory. The memory is rated as 2-2-2-6, should i go into the bios and adjust it to that or leave the settings on auto?
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July 27, 2005 7:10:40 AM

o nice and well if ya read the manual carefully its for all lanparty mobo with the NF4 chipset and it does include the DFI Lanparty nF4 SLI-DR (the one i wanted to get but couldn;t cuz too expensive.. and the DFI Lanparty nF4 UT ultra-DR version is not avaible at anitec, which is a better prriced one with 8 SATA connectors...)
July 27, 2005 7:19:52 AM

I have the manual along with a nice large panphlet that shows the dimm slots from 1 to 4 going towards the proccessor. i have a floppy drive now going to try memtest.
a b à CPUs
July 27, 2005 7:27:00 AM

hmm might wana RMA the board or the RAM... if both sticks works in another computer or seperatly then i think the mobo is bad?
July 27, 2005 7:29:35 AM

well I ran the program memtest located at and I was immediatley plagued with errors along with a crash and reboot. I am infuriated right now because nothing is working. I don't know if its the ram, the mobo, the psu, the anything at this point. Just shelled out lots of cash to a computer that is down right dissin me.
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July 27, 2005 7:36:05 AM

ouch man i would be mad if my upgrade is like this.....
i would think that the RAM is compatable with the DFI lanparties as that ppl have suggested that to me when i was lookig for advice on what ram to get and they said that it was great on they system... RAM seperatly you said in the mobo so i'm gona say that the RAM is good, and that leaves PSU or mobo and at this point i'm gona guess mobo? i mean there is no definitive way of knowing unless somone had experince with these things..
July 27, 2005 7:40:23 AM

I think tommorow I'm going to try to run the ram in my cousin's computer to see how it performs. I don't know what the exact problem is with the computer. First I get a defective keyboard, my monitor got scratched yesterday, PSU almost exploded, and now this. I am gettting my nvidia 7800 GTX very shortly from dell small businesses. If this thing is defective, I think I'm going to kill myself. If the ram does work on cousins computer, should I try his ram in my mobo?
July 27, 2005 7:51:18 AM

I really do like this RAM. I do have a feeling like everyone else that it could be messed up. I'm going to try each stick at a time and see if I get errors. If so, I guess I'll get the same kind or maybe try some ocz out. ...sigh time to listen to some linkin park and cry myself to sleep...
July 27, 2005 8:24:19 AM

Well this is the data I gathered. One stick has many errors, the other has none. I am assuming one stick is bad and that is why it doesn't work when I use both in dual channel (dimm 2 and 4). Lets just hope that this isn't bad dimms on mobo and bad ram. I can't use one stick in each slot because only slot 2 is used for single channel. Feeling a little better :) 
July 27, 2005 8:29:15 AM

Check this out:

I have definitely had my share of issues with the board as well though. The Ultra-D is known as a fussy board when it comes to memory, and I have found that to be absolutely true. I have tried three different sets of memory in the board over the month, and it's been somewhat fussy with each set. The original set was a standard value ram, Samsung DDR400. This would cause the entire computer to spontaniously reboot. It wouldn't matter what you were doing, but the problem was heightened when playing games.

The other two sets of memory have both been Crucial Ballistix PC3200 and PC4000, both 2 * 512MB. As mentioned in our PC3200 review, the memory would return an error free MemTest only if we used a lower than specific voltage. So, instead of using the recommended 2.8v, we stuck with 2.6 at stock timings.

With the current set, PC4000, MemTest will still return errors, even at stock speeds.. even with lowered Voltages. Since I have had issues with both sets of Ballistix, I don't believe that it's a memory issue, but rather a board glitch. I have used both versions, 2 and 3 of oskar wu's BIOS, neither of which rid the errors. Since Ballistix memory doesn't really fit into either of those BIOS catagories, that could be why. Crucial has told me that they have had zero issues with the Ballsitix and Ultra-D in their labs.. so it's odd that I am. In the future though, I may be surprised, if it's due to a PSU issue (Ultra X-Finity 600W). So at this time, I can't totally blame it on the motherboard

RMA the board.

= The views stated herein are my personal views, and not necessarily the views of my wife. =
July 27, 2005 8:32:09 AM

I just used one stick of 512 in dimm 2 and played some hl2 which normally would crash the comp and restart except this time it didn't. I really do think its that other stick of ram that is killing me. When i mem checked that one it got several errors as opposed to this one in now that got none. If my cousin's ram gives me errors as well we will definitley be looking at a new board. I hope this isn't the case because I really, really like this board.

Whats really strange is that I have the ram in dimm 2 but cpu-z says its in slot #3
<P ID="edit"><FONT SIZE=-1><EM>Edited by t33lo on 07/26/05 11:34 PM.</EM></FONT></P>
July 27, 2005 1:04:44 PM

Were you seriously going to ask if it's a PSU problem? To me straight away I could already see it was a RAM problem

I just thought it was funny that we didn't get any PSU stats. That made it weirder when you so quickly jumped to the conclusion that it couldn't be the PSU. I'm not saying that it is the PSU, but I just hadn't seen anything that ruled it out.

In the past I've seen a number of RAM problems caused by the PSU undervolting things. (You can increase the VDIMM all you want, but if your VDIMM is undervolted at stock because of a bad PSU, raising the VDIMM won't give you any more juice.) So because of past experience I <i>always</i> leave the PSU in as a possible cause to check for.

But in this case it sounds like it's the mobo itself being finicky, not the RAM or the PSU.

:evil:  یί∫υєг ρђœŋίχ @ 193K :evil: 
Pleased to meet you. Hope you guessed my name.
But what's puzzling you is the nature of my game.
July 27, 2005 4:15:40 PM

well I do have the OCZ Powerstream PSU and one of the lights of the three in teh back are red. It has something to do with added voltage. If i turn a screw they change but i can't seem to change one of them. The other two are green adn the middle one is red. The left one is +12 V, the middle is +5v, and the right is +3.3 V
July 27, 2005 4:56:18 PM

and one of the lights of the three in teh back are red. It has something to do with added voltage.

No, it has something to do with <i>over</i> voltage, which can <i>damage</i> your components.

If I understand OCZ's documentation, a green light means that it's within the ATX specification (±5%). A yellow light indicates undervolting below ATX spec. And a red light indicates overvolting above ATX spec. Both yellow and red are dangerous places to be, but red more so than yellow as it's more likely to damage components.

What baffles me is why the power supply even powers the PC at all if it's not within ATX specifications! That itself is breaking the ATX specification.

So it sounds to me like regardless of your other problems, the PSU is being a problem as well. In fact, it may have even caused damage that you have, if I'm understanding OCZ's documentation.

:evil:  یί∫υєг ρђœŋίχ @ 193K :evil: 
Pleased to meet you. Hope you guessed my name.
But what's puzzling you is the nature of my game.
July 27, 2005 5:31:44 PM

I just called up OCZ and they are in the process of RMA'ing my power supply. When I plug it in, it sparks out the which scared the hell out of me. They say its definitley got problems. Now I don't know if the RAM and PSU are messed up or even the Mobo now. IT could be all three, could be just psu or psu and ram. Looks like i got to a bunch of tests to do :( 
July 27, 2005 5:42:32 PM

Ouch. Yikes even! That's bad. Red was bad enough. Sparks are worse.

At this point goodness only knows what parts may or may not have been damaged by that PSU. You might want to consider finding a pro to take your PC to. A good one should at least be able to tell you what parts are fried.

I wonder if you can send OCZ a bill for any damages...

:evil:  یί∫υєг ρђœŋίχ @ 193K :evil: 
Pleased to meet you. Hope you guessed my name.
But what's puzzling you is the nature of my game.
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July 27, 2005 10:42:17 PM

holy hell!!! man wtf?!??!?!?!?!?!?! this is new! i wish you could have video it man, i would love to see that lol. hopefully it didn;t damage any component of urz though and if it did hopefully that OCZ will pay up or something. my advice is that when ya get the new PSU don't pulg that 7800GTX in there yet, get it stable on some lesser graphics first b4 doing anything with the 7800GTX [/shruddering at the tought of loosing a 7800GTX]

<P ID="edit"><FONT SIZE=-1><EM>Edited by TheHolyLancer on 07/27/05 06:44 PM.</EM></FONT></P>
July 28, 2005 3:51:32 AM

They are sending me a new one along with the ram that got damaged. Lets hope this is the end of the problems.
July 29, 2005 4:37:50 PM

None of my voltages are within the ATX specification

That's crazy. Don't you want your computer to have a nice long happy life? Are they above or below spec?

:evil:  یί∫υєг ρђœŋίχ :evil: 
<font color=red><i>The Devil himself is good, when he is pleased.</i></font color=red>
@ 194K of 200K!
July 29, 2005 11:43:27 PM

>What baffles me is why the power supply even powers the PC at
>all if it's not within ATX specifications! That itself is
>breaking the ATX specification.

None of mine are within spec, works just fine. I have yet to see anyone getting issues with less than 10% variation from nominal. He most likely doesnt have a PSU issues, but then, you think everything is.

= The views stated herein are my personal views, and not necessarily the views of my wife. =
July 29, 2005 11:46:44 PM

Oh wait.. sparks is NOT good.. I think you should have left those screws alone :/ 

That said, good chance it didnt kill anything else. I managed to short a motherboard several times, sending sparks everywhere, everything was just fine afterwards. Not that that guarantees a thing tho :) 

= The views stated herein are my personal views, and not necessarily the views of my wife. =
July 30, 2005 12:17:29 AM

Yah, sparks, the poor man's fireworks.
a b à CPUs
July 30, 2005 1:02:44 AM


BTW what are CCFLs? (looking noobish)
July 30, 2005 3:33:10 AM

I can't help but rant about the problems that building a new computer has given me. First, it was the keyboard. Next, it was the psu which also shorted the ram. Dell won't ship my gtx till aug. 16th when i ordered it on july 11th. To top it off i received a monitor scratched. I guess i gots some pretty tuff luck.
July 30, 2005 5:21:51 AM

Well since the gtx is taking so long, I'm contemplating on buying the one from newegg for $560 and selling the one from dell, $430 (originally 486 but took off 50 for delay) on ebay for $10 so that i can get it quicker without losing money.