Win 7 Pro x64 License Key and Install Anomaly

Hello,
12-26-12
Hi Folks at Toms Forum.
Here is an issue I have been trying to get resolved by Microsoft.
I'm wondering if anyone here has run into this before.
I've posted very similar issues for a different computer, same O/S


Att: Microsoft Represntative
Software: Windows 7 Pro. 64 Bit
Regarrding: License Key and Install anomaly
Usage: Home use.

I trust someone at Microsoft will give me a definitive answer and solution to
the following usual and very frustrating license issue with OEM versions
of Windows 7 Professional 64 bit. Including installation anomalies.

On November 28, 2012., I purchased an OEM copy of Windows 7 Professional 64 bit
for a new computer build consisting of all new components.
When I tried to install the new OEM copy of Windows from DVD to a new empty
Intel 240 gb SSD, the install fails and I'm presented with the following error.

“Windows encountered a problem communicating with a device connected to your computer. This error can be caused by

unplugging a removable storage device such as an external USB drive while the device is in use.
Make sure any removable storage is properly connected and then restart your computer.”

I/O Error 0xc00000e9
In this case, the above error message "seems" similar in nature
to someone telling me there is an open window in a room that has
no windows. Here's why I say that.

I resorted to using a Windows Pro 64 bit ISO image that I was able
to download from a web site given to me by a Microsoft tech representative.
http://www.w7forums.com/official-windows-7-sp1-iso-image-downloads-t12325.html
I created a bootable 4 gb flash drive according to instructions.
Windows 7 Pro. 64 bit installed but Microsoft refused the new license key as
invalid. I retyped it several times to no avail.

On a hunch, I used an OEM license key from my other desktop that
has Windows 7 Pro. 64 bit. To my utter amazment, It worked and the installation
of Windows 7 pro 64 bit was activated on the new build.
Now, I have the same OEM License key on two OEM builds contrary
to MS License policy, and a New copy of Windows 7 Pro 64 bit with a license
key that is being called invalid by Microsoft.
Please tell me what is happening here?


Regards,
Pkw - Canada
1 answer Last reply
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  1. That problem is with MS...

    Unfortunately, noone here will be able to help you with your problem as the problem is with MS internally.
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