Hi all,
I bought a Lenovo G555 laptop in new condition, and it can't be more than two years old. For quite some time, it's had several annoying problems. Most notably, it occasionally completely freezes; this can occur while using it, or when opening the lid after it has not been in use. The second issue is that the time it takes to boot up is no less than 20 to 30 minutes. This occurs whether the computer is restarted or booted up after being off.
Here are the remedies I have already tried:
-Restoring to factory condition (several times)
-Daily antivirus scans (full scans once a week) with the most up to date virus definitions (I use avast! and nothing is detected)
-Full Malwarebytes' Anti-Malware scans with the most up to date definitions (no malware found)
I do not have an extreme amount of software installed, as I think I'm pretty careful about what I install on my PCs.
On top of this, beginning today, Windows is now reporting there is a problem with the battery and it needs to be replaced, but the problems described above began long before this happened.
I don't know if this makes any difference, but this PC is nearly always plugged in, as we only unplug it to take it elsewhere on fairly rare occasions.
Your help would greatly be appreciated.
I bought a Lenovo G555 laptop in new condition, and it can't be more than two years old. For quite some time, it's had several annoying problems. Most notably, it occasionally completely freezes; this can occur while using it, or when opening the lid after it has not been in use. The second issue is that the time it takes to boot up is no less than 20 to 30 minutes. This occurs whether the computer is restarted or booted up after being off.
Here are the remedies I have already tried:
-Restoring to factory condition (several times)
-Daily antivirus scans (full scans once a week) with the most up to date virus definitions (I use avast! and nothing is detected)
-Full Malwarebytes' Anti-Malware scans with the most up to date definitions (no malware found)
I do not have an extreme amount of software installed, as I think I'm pretty careful about what I install on my PCs.
On top of this, beginning today, Windows is now reporting there is a problem with the battery and it needs to be replaced, but the problems described above began long before this happened.
I don't know if this makes any difference, but this PC is nearly always plugged in, as we only unplug it to take it elsewhere on fairly rare occasions.
Your help would greatly be appreciated.
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