So, I have an Eee Pc netbook (Asus, Windows 7, seashell model?)
I've had it for about 4 years but the charger broke and I haven't been able to use it for about a year (give or take). I now have a charger but I've never had a problem like this before now. When I turn my computer on the screen loads with 2 options; "launch startup repair (recommended)" and "start windows normally". I have tried starting windows normally many times but it always goes back to that screen saying that windows failed to start (no crashing or blue screens). So, I tried to launch the startup repair. I've used this option plenty of times and it usually does everything automatically but this time, (after taking about 10 minutes to load) I get system recovery options; one allowing me to use recovery tools if I can choose my operating system which should be located in the box below, but it is not. Also, I can choose to load a driver but I do not have a backup or driver of any kind.
The second option allows me to restore my computer using a system image. I have never created a system image and cannot complete the steps following that choice. (I'm guessing this is like system restore; which I have used a few times without having to manually create a restore spot).
I chose the first option on this screen (recovery tools). I tried every option on the next screen (excluding the command prompt because I have no commands). Startup repair ran for 5 hours and returned back to the "windows has failed" screen. System restore didn't work, I have no "images" for system image recovery and windows memory diagnostic has also gone back to the same screen (it was displaying an error message before though).
Note: At the top of the box that gave me the 5 options above; it says, "Operation system: Unknown on (unknown) Local Disk.
I have also tried all the options on the "safe mode" screen (except the ones marked for IT's). When trying to enter safe mode (whether it's regular, with network or with command) the files load but stop and return to the same "windows has failed screen".
I'm sure you can see my frustration...
Any help would be greatly appreciated. And sorry for the novel; I just wanted to give as much detail as possible.
I've had it for about 4 years but the charger broke and I haven't been able to use it for about a year (give or take). I now have a charger but I've never had a problem like this before now. When I turn my computer on the screen loads with 2 options; "launch startup repair (recommended)" and "start windows normally". I have tried starting windows normally many times but it always goes back to that screen saying that windows failed to start (no crashing or blue screens). So, I tried to launch the startup repair. I've used this option plenty of times and it usually does everything automatically but this time, (after taking about 10 minutes to load) I get system recovery options; one allowing me to use recovery tools if I can choose my operating system which should be located in the box below, but it is not. Also, I can choose to load a driver but I do not have a backup or driver of any kind.
The second option allows me to restore my computer using a system image. I have never created a system image and cannot complete the steps following that choice. (I'm guessing this is like system restore; which I have used a few times without having to manually create a restore spot).
I chose the first option on this screen (recovery tools). I tried every option on the next screen (excluding the command prompt because I have no commands). Startup repair ran for 5 hours and returned back to the "windows has failed" screen. System restore didn't work, I have no "images" for system image recovery and windows memory diagnostic has also gone back to the same screen (it was displaying an error message before though).
Note: At the top of the box that gave me the 5 options above; it says, "Operation system: Unknown on (unknown) Local Disk.
I have also tried all the options on the "safe mode" screen (except the ones marked for IT's). When trying to enter safe mode (whether it's regular, with network or with command) the files load but stop and return to the same "windows has failed screen".
I'm sure you can see my frustration...
Any help would be greatly appreciated. And sorry for the novel; I just wanted to give as much detail as possible.
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