I would like to place this some where others can find it easily.
the solution to fixing HP Printer refill issues or non genuine ink cartridge recognition ;issues are as follows (note: I found out thorough researching this problem that with HP printers there is noway to turn off ink level indicators as HP printers do re reconise refilled cartridges.)
1) ensure that the tape covering the cartridge head has been removed, (easily overlooked )
2) Check that the drivers are installed correctly, (it may pay to uninstall and reinstall the drivers just in case there is a corrupt file)
3)Go to this link http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00864517&tmp_task=solveCategory&cc=au&dlc=en&lang=en&lc=en&product=3742086
and follow the instructions there in
4) If you are still having a problem (download Printing Problems? Try the HP Print Diagnostic Utility) http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02114788&cc=au&dlc=en&lang=en&lc=en&product=3742086
This fixed my issues with my refilled cartridges.
Hope it is of some help to others