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Restart issue on window 7

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Last response: in Windows 7
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December 28, 2012 3:36:16 PM

Hello,

my pc is not able to restart...., it is stop at the point before window load.....

but it is work fine if I turn off the pc and then turn it back on....,

any idea...
Thanks

More about : restart issue window

a b $ Windows 7
December 28, 2012 3:44:58 PM

Run sfc /scannow in command prompt with your OS CD in, it will detect and repair corrupt files. Try booting into safe mode if you can't boot normally.

Also if you can boot into safe mode, run a virus scan to ensure nothing is infected.

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