Restart issue on window 7

Hello,

my pc is not able to restart...., it is stop at the point before window load.....

but it is work fine if I turn off the pc and then turn it back on....,

any idea...
Thanks
2 answers Last reply
More about restart issue window
  1. Try run a system repair. You windows might have so corruption. Personally I would backup and reformat my pc but it could just need a system repair. This will help. http://pcsupport.about.com/od/toolsofthetrade/ss/windows-7-startup-repair.htm (Follow the step by step guide.)
  2. Run sfc /scannow in command prompt with your OS CD in, it will detect and repair corrupt files. Try booting into safe mode if you can't boot normally.

    Also if you can boot into safe mode, run a virus scan to ensure nothing is infected.
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