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Usb port does not work on laptop

  • Acer
  • Laptops
  • USB
  • Product
Last response: in Laptop Tech Support
October 21, 2010 10:59:37 PM

I have an Acer Aspire Laptop.. I have two USB ports side by side. the first USB port is broke cause the inside is damaged. the second one though is completely intact, yet it will no read any usb cable that is plugged into it. what can I do?

More about : usb port work laptop

Best solution

October 22, 2010 1:16:11 AM

Check to see if you can tell if the pins inside the damaged port are shorting on each other. If they are, with the power off, use a toothpick or other small pick to separate the pins so they are not touching each other.

Turn the laptop back on and see if the second port works. If it does you probably got lucky.

If it still doesn't work, when the first port was damaged, it may have killed the usb controller chip. If that is the case, you probably need a new motherboard.

As an option, if you have an external expansion port (express card slot) you could by a usb adapter card and use it in that slot.

edit: Use a card similar to this one....

I'm not necessarily recommending this item, just showing what the item is.
a b D Laptop
November 24, 2010 4:16:12 AM

Best answer selected by buwish.