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My computor will not umute cant hear a thing

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Last response: in Laptop Tech Support
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October 24, 2010 1:58:38 PM

Hello,
my computor will not unmute i press the unmute button and it will not speak i need some trouble shooting steps nice and detailed
a b D Laptop
October 24, 2010 6:58:21 PM

shortattspan said:
Hello,
my computor will not unmute i press the unmute button and it will not speak i need some trouble shooting steps nice and detailed



If that button is stuck down and not working, go to Control Panel>Sounds and Audio Devices to turn sound back on and don't use the Mute button again unless you want to through the same old routine.
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October 31, 2010 6:00:31 PM

Saga Lout said:

If that button is stuck down and not working, go to Control Panel>Sounds and Audio Devices to turn sound back on and don't use the Mute button again unless you want to through the same old routine.

hi thanks i did that the keyboard buttons are fine what else can i do
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October 31, 2010 6:35:20 PM

Saga Lout said:

If that button is stuck down and not working, go to Control Panel>Sounds and Audio Devices to turn sound back on and don't use the Mute button again unless you want to through the same old routine.


I also went todevice drivers and i went to device manager and checked the drivers for SOUND VIDEO AND GAME CONTROLLERS- AND CHECKED THE 2 ITEMS THAT CAME UP AND THE MESSAGE WAS DRIVER WAS INSTALLED AND WORKING FOR BOTH then i checked the 2 high definition audio controller and the messaage was for both device working properly
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