G
Guest
Guest
Archived from groups: alt.sys.pc-clone.dell (More info?)
Hi,
We have just purchased a new Dimension 8400. We opted for the Radeon
x300 graphics card with the intention of replacing it with a Geforce
PCX 5900. (The alternative Radeon x800 was a bit overkill and a touch
too expensive, and at least this way we would have a spare).
However - because the new 5900 requires more than 75 Watts of power,
the bios kindly informs us that we need to add a PCI cage fan. And
indeed, if you look in the manual (page 88) there are full
installation instructions and diagrams on how to do this.
Ok - sounds easy then - contact Dell and ask about purchasing the fan
and then install it. However, Dell Parts(UK) seem to have no
knowledge of the fan. I called Support and they do not know about it
and initially even claimed there was no room for the fan (the mounting
holes and vents are clearly visible in the case). They even asked me
to scan _my_ copy of the manual and send it to _them_ for them to look
at!
OK - I did that (along with some photos), and they have just called me
back. Their response was that they do not support the NVidia card,
and basically cannot help. I explained that it was not really an
issue of supporting a particular card - just that I wanted to purchase
a part mentioned in their manual.
They are getting back to me again.
Has anyone else experienced this issue? I might be the first, but I
don't think I will be the last.
Out of interest, can anyone who opted for the more powerful x800
graphics card tell me if their 8400 _has_ this extra fan.
Dave.
Hi,
We have just purchased a new Dimension 8400. We opted for the Radeon
x300 graphics card with the intention of replacing it with a Geforce
PCX 5900. (The alternative Radeon x800 was a bit overkill and a touch
too expensive, and at least this way we would have a spare).
However - because the new 5900 requires more than 75 Watts of power,
the bios kindly informs us that we need to add a PCI cage fan. And
indeed, if you look in the manual (page 88) there are full
installation instructions and diagrams on how to do this.
Ok - sounds easy then - contact Dell and ask about purchasing the fan
and then install it. However, Dell Parts(UK) seem to have no
knowledge of the fan. I called Support and they do not know about it
and initially even claimed there was no room for the fan (the mounting
holes and vents are clearly visible in the case). They even asked me
to scan _my_ copy of the manual and send it to _them_ for them to look
at!
OK - I did that (along with some photos), and they have just called me
back. Their response was that they do not support the NVidia card,
and basically cannot help. I explained that it was not really an
issue of supporting a particular card - just that I wanted to purchase
a part mentioned in their manual.
They are getting back to me again.
Has anyone else experienced this issue? I might be the first, but I
don't think I will be the last.
Out of interest, can anyone who opted for the more powerful x800
graphics card tell me if their 8400 _has_ this extra fan.
Dave.