The mouse may be broke, or you have not installed the driver for the mouse.
Also try using another Usb port if you have one, and check if the mouse uses a usb 2.0 port
and the usb port you are using is a 2.0 standard.
Microsoft mouse is a PS / 2 Ordi Acer windows 7
Before it worked very well and one day the mouse pointer remains fixed in the middle of the screen
after several tries I found a message: Windows can not load the driver for this hardware peripheral: This driver may be damaged or missing (Code 39)