Sign in with
Sign up | Sign in
Your question

Presario cq56 windows 7 freezes at login

Tags:
Last response: in Windows 7
Share
December 30, 2012 2:59:48 PM

As soon as I type in the password it freezes; sometimes I don't get the whole password in before it locks up. The fan/drive (not sure which) is very loud. It locks up at the same point in safe mode and when I go to command mode it only takes me to networking mode. Any ideas other than a recovery disc?
a b $ Windows 7
December 30, 2012 3:43:07 PM

Hi :) 

Run a hard drive test in DOS...HIRENS CD etc, it sounds like a failing hard drive...

All the best Brett :) 
m
0
l
a b $ Windows 7
December 30, 2012 3:43:39 PM

When booting the laptop keep pressing F11, this will take you into the recovery console. IF after you complete the factory restore and the issue persists you can be pretty sure its a hardware fault.
m
0
l
a b $ Windows 7
December 30, 2012 3:44:47 PM

Very good point by Brett928S2,

Does the HDD led turn off when it freezes?
m
0
l
!