I have looked all around the Internet and tried everything I could find and think of, but my new (refurbished, it's new to me) Gateway Laptop from Newegg (http://www.newegg.com/Product/Product.aspx?Item=N82E168...) < that one. I can load up windows fine and log in fine but when it gets to desktop, it freezes and becomes unresponsive. **Note: I can go into safe mode fine, that's how I'm on the internet right now. I have tried the MSCONFIG stuff, I have tried CCleaner, Malwarebytes, and Puran Defrag. I have also done two reinstalls of windows, and yet the problem still persists. Please, any feedback is welcome.