Windows 7 freezing

[thejack980]

I have looked all around the Internet and tried everything I could find and think of, but my new (refurbished, it's new to me) Gateway Laptop from Newegg (http://www.newegg.com/Product/Product.aspx?Item=N82E16834101306) < that one. I can load up windows fine and log in fine but when it gets to desktop, it freezes and becomes unresponsive. **Note: I can go into safe mode fine, that's how I'm on the internet right now. I have tried the MSCONFIG stuff, I have tried CCleaner, Malwarebytes, and Puran Defrag. I have also done two reinstalls of windows, and yet the problem still persists. Please, any feedback is welcome.

 

[thejack980]

Also, I looked in the Event Viewer and it said I had Event ID 7001

 

[t53186]

Here is a good place to start

http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/e0e06c1c-fcf6-4fd5-b5e2-ceb2f72df03e

after you have a better idea of what is related to the 7001 event you can search for more answers.

There is not an easy "one answer" for your symptom

 

[thejack980]

Well I know what you mean but I got 1101 of those error messages so it can't be just one. Also if safe mode works fine does that mean it is not a hardware problem?