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Windows 7 freezing

  • Windows 7
  • Internet
  • Product
Last response: in Windows 7
December 30, 2012 7:22:13 PM

I have looked all around the Internet and tried everything I could find and think of, but my new (refurbished, it's new to me) Gateway Laptop from Newegg ( < that one. I can load up windows fine and log in fine but when it gets to desktop, it freezes and becomes unresponsive. **Note: I can go into safe mode fine, that's how I'm on the internet right now. I have tried the MSCONFIG stuff, I have tried CCleaner, Malwarebytes, and Puran Defrag. I have also done two reinstalls of windows, and yet the problem still persists. Please, any feedback is welcome. :D 

More about : windows freezing

December 30, 2012 7:36:32 PM

Also, I looked in the Event Viewer and it said I had Event ID 7001
December 30, 2012 7:53:57 PM

Well I know what you mean but I got 1101 of those error messages so it can't be just one. Also if safe mode works fine does that mean it is not a hardware problem?