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Help! Problem Event Name: BlueScreen

Last response: in Windows 7
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January 1, 2013 12:47:44 AM

My computer restarts randomly without any warnings

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8009A4D4E0
BCP2: FFFFF88007C40B10
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
a b $ Windows 7
January 1, 2013 12:55:50 AM

It should provide you a location of a mini-dump file when it does this. Use a site like Skydrive and save it there, and then post the link here and someone will analyze it for you.

If it doesn't stay up long enough, you can try reversing any changes you might have made (software or hardware) or booting into Last Known Good Configuration by pressing F8 when the computer is first booting up.
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