I have an issue with my USB mices, they don't work. The mouse cursor won't move an inch. It's lit up and the Steelseries driver "Engine" makes it very clear that the mouse is recognized by the computer. I can play around with the lights and the settings but the cursor won't move. I have been googling for hours and tried many fixes without success. I have tried: Tweaking the BIOS and the USB mouse support option, deleting different keys in regedit, deleting and reinstalling drivers.
I got the problem after I changed the PSU. The mouse would work but it stuttered forward and the movement wasn't smooth at all until it completely stopped moving. I have since switched back to my old PSU to no avail. I'm suspecting that there is a power issue, maybe a setting changed when I switched PSU. But I can't figure this one out myself. I need help with this issue.
Thanks in advance
I have used three other mices already.
Steelseries Sensei: same mouse, same result.
Zowie EC1: Is not recognized by the computer. This mouse doesn't use any specific drivers.
Roccat Kone[+]: lights up but doesn't move, same as Sensei.
well that's strange that the restore failed. It could just be that one restore-point.
However, what you might try if another restore fails is to delete the USB mouse and let Device Manager reinstall it. If that does not work, you could then delete the USB Controllers in Device Manager and let it redetect them.
is it the same on all other USB ports when you plug it? is it on a 2.0 or 3.0 USB?
if on a USB 3.0 try to reinstall the drivers for the USB because i have the same problem before when i first had my PC built. the first time i plugged my CM Storm mouse on the USB 3.0 it wasnt moving at all but it has lights. tried checking the USB settings in the BIOS but still the same until i found out that there was a driver for the 3.0 USB.
but if it doesnt work with the 2.0 somethings wrong and i could'nt think what it is. Did you also installed anything before this occur?