Why is my laptop not reading any disc, games, camera software. please help?

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Last response: January 10, 2013 12:40 AM in Windows 7

JessBell29

January 2, 2013 11:24:42 PM

I have had this laptop for like 6 years and never had any trouble downloading games now my hp G-61 366NR Notebook will no longer read disc or game discs can someone please help............ Im very upset because it did have the sims 3 but now it will not let me download it again.

More about : laptop reading disc games camera software

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Reply to JessBell29

bobusboy

January 3, 2013 12:00:17 AM

Sounds like either a driver or a hardware issue.

Can you open the device manager and see if there are any yellow triangles with ! in them anywhere in that window?

Do any other disks work? Music or Movies?

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JessBell29

January 10, 2013 12:40:11 AM

all of my drivers are up to date. idk why it wont read the cds or any other disk. I have tried all my music disks, movies, and even other games and it doesnt read the disk. im not sure whats going on but it use to burn music to cd's, and i use to be able to download games but now it will not do anything.