D4100 won't complete Win XP boot

Archived from groups: alt.sys.pc-clone.dell (More info?)

Hello to all. I have an older Dimension 4100 among my Dell PC's that my 12
year old daughter has been using and I am having serious trouble now. I was
attempting to clean up all of the spyware and adware that she accumulated
and now I can't get Win XP to complete loading. The PC starts to boot, stays
on the Dell splash screen for a REALLY LONG while and then goes to the XP
loading screen. XP appears to be loading. After that, the screen goes blank,
as it always did, the cursor pointer appears in the center of the screen,
and there it stays. The screen is black, no desktop, no Windows. It won't
complete the load to Windows.
I guess I must have fouled up something, but for the life of me I don't know
what. I was attempting to get into safe mode by pressing F8 when this
problem started. I had just finished deleting "lsass.exe" and wanted to make
sure I cleaned the registry. The mouse is functional but the keyboard
responds only to "Esc".
Dell Tech support seems to think it's hard drive failure and coincidental to
my tinkering. I tried booting from the XP CD, but it gets to the same spot
and hangs. I ran the HDD diagnostic "Ctrl-Alt-D" and the drive passed...?
Any suggestions would be appreciated, I have a 12 yr old daughter ready to
shoot me for frying her PC.

Thanks in advance for any and all suggestions and best regards,
Morey G

D4100 P3 933 Win XP Home
384MB RAM 20Gb HDD
CDRW
DVD ROM
6 answers Last reply
More about d4100 complete boot
  1. Archived from groups: alt.sys.pc-clone.dell (More info?)

    It's a bit of a chore to figure out which files are missing and then extract
    them. I think your best bet is to reinstall XP on top of the existing software
    that is still there... Ben Myers

    On Fri, 06 Aug 2004 22:49:08 GMT, "Morey G" <moreyag@nospam.frontiernet.net>
    wrote:

    >Hello to all. I have an older Dimension 4100 among my Dell PC's that my 12
    >year old daughter has been using and I am having serious trouble now. I was
    >attempting to clean up all of the spyware and adware that she accumulated
    >and now I can't get Win XP to complete loading. The PC starts to boot, stays
    >on the Dell splash screen for a REALLY LONG while and then goes to the XP
    >loading screen. XP appears to be loading. After that, the screen goes blank,
    >as it always did, the cursor pointer appears in the center of the screen,
    >and there it stays. The screen is black, no desktop, no Windows. It won't
    >complete the load to Windows.
    >I guess I must have fouled up something, but for the life of me I don't know
    >what. I was attempting to get into safe mode by pressing F8 when this
    >problem started. I had just finished deleting "lsass.exe" and wanted to make
    >sure I cleaned the registry. The mouse is functional but the keyboard
    >responds only to "Esc".
    >Dell Tech support seems to think it's hard drive failure and coincidental to
    >my tinkering. I tried booting from the XP CD, but it gets to the same spot
    >and hangs. I ran the HDD diagnostic "Ctrl-Alt-D" and the drive passed...?
    >Any suggestions would be appreciated, I have a 12 yr old daughter ready to
    >shoot me for frying her PC.
    >
    >Thanks in advance for any and all suggestions and best regards,
    >Morey G
    >
    >D4100 P3 933 Win XP Home
    >384MB RAM 20Gb HDD
    >CDRW
    >DVD ROM
    >
    >
    >
  2. Archived from groups: alt.sys.pc-clone.dell (More info?)

    Ben,
    Thanks for the prompt response. I have a couple of issues:
    1) Why does it hang on the Dell splash screen for so long? It NEVER did that
    before today.
    2 The POST lights on the CPU all show green after startup, but it takes
    forever to boot. Also, while hung on the splash screen, the only key that's
    operative is "Esc". No "F2", "F8", no nothin'! Why is this? Also a new
    "feature" since my messing with it.

    If I could get it to boot quickly with the XP CD, I would reinstall over the
    the stuff, but the other issues worry me. Also, I have not changed the CMOS
    battery in a couple of years...I'm grasping at straws, but maybe...?

    Thanks again,
    Morey

    <ben_myers_spam_me_not @ charter.net (Ben Myers)> wrote in message
    news:41141a63.14560903@news.charter.net...
    > It's a bit of a chore to figure out which files are missing and then
    extract
    > them. I think your best bet is to reinstall XP on top of the existing
    software
    > that is still there... Ben Myers
    >
    > On Fri, 06 Aug 2004 22:49:08 GMT, "Morey G"
    <moreyag@nospam.frontiernet.net>
    > wrote:
    >
    > >Hello to all. I have an older Dimension 4100 among my Dell PC's that my
    12
    > >year old daughter has been using and I am having serious trouble now. I
    was
    > >attempting to clean up all of the spyware and adware that she accumulated
    > >and now I can't get Win XP to complete loading. The PC starts to boot,
    stays
    > >on the Dell splash screen for a REALLY LONG while and then goes to the XP
    > >loading screen. XP appears to be loading. After that, the screen goes
    blank,
    > >as it always did, the cursor pointer appears in the center of the screen,
    > >and there it stays. The screen is black, no desktop, no Windows. It
    won't
    > >complete the load to Windows.
    > >I guess I must have fouled up something, but for the life of me I don't
    know
    > >what. I was attempting to get into safe mode by pressing F8 when this
    > >problem started. I had just finished deleting "lsass.exe" and wanted to
    make
    > >sure I cleaned the registry. The mouse is functional but the keyboard
    > >responds only to "Esc".
    > >Dell Tech support seems to think it's hard drive failure and coincidental
    to
    > >my tinkering. I tried booting from the XP CD, but it gets to the same
    spot
    > >and hangs. I ran the HDD diagnostic "Ctrl-Alt-D" and the drive passed...?
    > >Any suggestions would be appreciated, I have a 12 yr old daughter ready
    to
    > >shoot me for frying her PC.
    > >
    > >Thanks in advance for any and all suggestions and best regards,
    > >Morey G
    > >
    > >D4100 P3 933 Win XP Home
    > >384MB RAM 20Gb HDD
    > >CDRW
    > >DVD ROM
    > >
    > >
    > >
    >
  3. Archived from groups: alt.sys.pc-clone.dell (More info?)

    Morey,

    Well, changing the battery won't hurt. I can only guess that when you deleted
    some of the files and rebooted, the motherboard CMOS settings got messed up.
    That would explain the long time in the splash screen, as the BIOS looks around
    at the devices in the system (and probably is not finding them.)

    Try this: Power up the system and immediately press the Delete key, which is
    the key used to enter the motherboard CMOS setup in the BIOS. If you can
    successfully enter the BIOS, examine the settings to see that a hard drive and a
    CD-ROM drive are present. Then change the order in which the BIOS examines boot
    devices during POST. The order you want is the CD-ROM drive before the hard
    drive. This will enable you to boot from the Windows XP CD.

    .... Ben Myers

    On Sat, 07 Aug 2004 02:13:05 GMT, "Morey G" <moreyag@nospam.frontiernet.net>
    wrote:

    >Ben,
    >Thanks for the prompt response. I have a couple of issues:
    >1) Why does it hang on the Dell splash screen for so long? It NEVER did that
    >before today.
    >2 The POST lights on the CPU all show green after startup, but it takes
    >forever to boot. Also, while hung on the splash screen, the only key that's
    >operative is "Esc". No "F2", "F8", no nothin'! Why is this? Also a new
    >"feature" since my messing with it.
    >
    >If I could get it to boot quickly with the XP CD, I would reinstall over the
    >the stuff, but the other issues worry me. Also, I have not changed the CMOS
    >battery in a couple of years...I'm grasping at straws, but maybe...?
    >
    >Thanks again,
    >Morey
    >
    ><ben_myers_spam_me_not @ charter.net (Ben Myers)> wrote in message
    >news:41141a63.14560903@news.charter.net...
    >> It's a bit of a chore to figure out which files are missing and then
    >extract
    >> them. I think your best bet is to reinstall XP on top of the existing
    >software
    >> that is still there... Ben Myers
    >>
    >> On Fri, 06 Aug 2004 22:49:08 GMT, "Morey G"
    ><moreyag@nospam.frontiernet.net>
    >> wrote:
    >>
    >> >Hello to all. I have an older Dimension 4100 among my Dell PC's that my
    >12
    >> >year old daughter has been using and I am having serious trouble now. I
    >was
    >> >attempting to clean up all of the spyware and adware that she accumulated
    >> >and now I can't get Win XP to complete loading. The PC starts to boot,
    >stays
    >> >on the Dell splash screen for a REALLY LONG while and then goes to the XP
    >> >loading screen. XP appears to be loading. After that, the screen goes
    >blank,
    >> >as it always did, the cursor pointer appears in the center of the screen,
    >> >and there it stays. The screen is black, no desktop, no Windows. It
    >won't
    >> >complete the load to Windows.
    >> >I guess I must have fouled up something, but for the life of me I don't
    >know
    >> >what. I was attempting to get into safe mode by pressing F8 when this
    >> >problem started. I had just finished deleting "lsass.exe" and wanted to
    >make
    >> >sure I cleaned the registry. The mouse is functional but the keyboard
    >> >responds only to "Esc".
    >> >Dell Tech support seems to think it's hard drive failure and coincidental
    >to
    >> >my tinkering. I tried booting from the XP CD, but it gets to the same
    >spot
    >> >and hangs. I ran the HDD diagnostic "Ctrl-Alt-D" and the drive passed...?
    >> >Any suggestions would be appreciated, I have a 12 yr old daughter ready
    >to
    >> >shoot me for frying her PC.
    >> >
    >> >Thanks in advance for any and all suggestions and best regards,
    >> >Morey G
    >> >
    >> >D4100 P3 933 Win XP Home
    >> >384MB RAM 20Gb HDD
    >> >CDRW
    >> >DVD ROM
    >> >
    >> >
    >> >
    >>
    >
    >
  4. Archived from groups: alt.sys.pc-clone.dell (More info?)

    Ben,
    Thanks again.
    I can access the BIOS and changed the boot order. However, after setting the
    first device to CD ROM, I inserted the XP CD, got the prompt to "press any
    key" to boot, but the PC then just continued to go to the XP splash screen,
    not the blue screen of the XP CD. It did detect all the drives.
    I will try again to get to the XP CD for boot after changing the CMOS
    battery. I removed and replaced it at the suggestion of the Dell CS rep and
    did get a "CMOS battery low" message on the screen.

    I remembered that one of the files I deleted was "lsass.exe", thinking it
    was a virus. I deleted BOTH copies of this file. If I can get to the repair
    console and restore it, maybe that will help??

    It will have to wait until a bit later since I have to take my two daughters
    and a couple of their friends to Manhattan now for the "Warped
    Tour"......dont ask!

    I will post back when (if?) I get back from "Warped"-land.
    Lord, I MUST be getting old!
    Thanks again,
    Morey

    <ben_myers_spam_me_not @ charter.net (Ben Myers)> wrote in message
    news:411445e2.25697500@news.charter.net...
    > Morey,
    >
    > Well, changing the battery won't hurt. I can only guess that when you
    deleted
    > some of the files and rebooted, the motherboard CMOS settings got messed
    up.
    > That would explain the long time in the splash screen, as the BIOS looks
    around
    > at the devices in the system (and probably is not finding them.)
    >
    > Try this: Power up the system and immediately press the Delete key, which
    is
    > the key used to enter the motherboard CMOS setup in the BIOS. If you can
    > successfully enter the BIOS, examine the settings to see that a hard drive
    and a
    > CD-ROM drive are present. Then change the order in which the BIOS
    examines boot
    > devices during POST. The order you want is the CD-ROM drive before the
    hard
    > drive. This will enable you to boot from the Windows XP CD.
    >
    > ... Ben Myers
    >
    > On Sat, 07 Aug 2004 02:13:05 GMT, "Morey G"
    <moreyag@nospam.frontiernet.net>
    > wrote:
    >
    > >Ben,
    > >Thanks for the prompt response. I have a couple of issues:
    > >1) Why does it hang on the Dell splash screen for so long? It NEVER did
    that
    > >before today.
    > >2 The POST lights on the CPU all show green after startup, but it takes
    > >forever to boot. Also, while hung on the splash screen, the only key
    that's
    > >operative is "Esc". No "F2", "F8", no nothin'! Why is this? Also a new
    > >"feature" since my messing with it.
    > >
    > >If I could get it to boot quickly with the XP CD, I would reinstall over
    the
    > >the stuff, but the other issues worry me. Also, I have not changed the
    CMOS
    > >battery in a couple of years...I'm grasping at straws, but maybe...?
    > >
    > >Thanks again,
    > >Morey
    > >
    > ><ben_myers_spam_me_not @ charter.net (Ben Myers)> wrote in message
    > >news:41141a63.14560903@news.charter.net...
    > >> It's a bit of a chore to figure out which files are missing and then
    > >extract
    > >> them. I think your best bet is to reinstall XP on top of the existing
    > >software
    > >> that is still there... Ben Myers
    > >>
    > >> On Fri, 06 Aug 2004 22:49:08 GMT, "Morey G"
    > ><moreyag@nospam.frontiernet.net>
    > >> wrote:
    > >>
    > >> >Hello to all. I have an older Dimension 4100 among my Dell PC's that
    my
    > >12
    > >> >year old daughter has been using and I am having serious trouble now.
    I
    > >was
    > >> >attempting to clean up all of the spyware and adware that she
    accumulated
    > >> >and now I can't get Win XP to complete loading. The PC starts to boot,
    > >stays
    > >> >on the Dell splash screen for a REALLY LONG while and then goes to the
    XP
    > >> >loading screen. XP appears to be loading. After that, the screen goes
    > >blank,
    > >> >as it always did, the cursor pointer appears in the center of the
    screen,
    > >> >and there it stays. The screen is black, no desktop, no Windows. It
    > >won't
    > >> >complete the load to Windows.
    > >> >I guess I must have fouled up something, but for the life of me I
    don't
    > >know
    > >> >what. I was attempting to get into safe mode by pressing F8 when this
    > >> >problem started. I had just finished deleting "lsass.exe" and wanted
    to
    > >make
    > >> >sure I cleaned the registry. The mouse is functional but the keyboard
    > >> >responds only to "Esc".
    > >> >Dell Tech support seems to think it's hard drive failure and
    coincidental
    > >to
    > >> >my tinkering. I tried booting from the XP CD, but it gets to the same
    > >spot
    > >> >and hangs. I ran the HDD diagnostic "Ctrl-Alt-D" and the drive
    passed...?
    > >> >Any suggestions would be appreciated, I have a 12 yr old daughter
    ready
    > >to
    > >> >shoot me for frying her PC.
    > >> >
    > >> >Thanks in advance for any and all suggestions and best regards,
    > >> >Morey G
    > >> >
    > >> >D4100 P3 933 Win XP Home
    > >> >384MB RAM 20Gb HDD
    > >> >CDRW
    > >> >DVD ROM
    > >> >
    > >> >
    > >> >
    > >>
    > >
    > >
    >
  5. Archived from groups: alt.sys.pc-clone.dell (More info?)

    Did you press a key when you got that message?

    "Morey G" <moreyag@nospam.frontiernet.net> wrote in message
    news:Yv4Rc.48807$oW6.10728245@twister.nyc.rr.com...
    > Ben,
    > Thanks again.
    > I can access the BIOS and changed the boot order. However, after setting
    > the
    > first device to CD ROM, I inserted the XP CD, got the prompt to "press any
    > key" to boot, but the PC then just continued to go to the XP splash
    > screen,
    > not the blue screen of the XP CD. It did detect all the drives.
  6. Archived from groups: alt.sys.pc-clone.dell (More info?)

    Yes. And it went right to the XP boot splash screen. I didn't try it again
    yet, waiting for a little later in the day so my wife won't shoot me for
    "another day in front of that *#@% computer !!!

    Thanks, be back later,
    Morey

    "WSZsr" <nospam@hotmail.com> wrote in message
    news:bQ7Rc.766$3t5.206@newssvr22.news.prodigy.com...
    > Did you press a key when you got that message?
    >
    > "Morey G" <moreyag@nospam.frontiernet.net> wrote in message
    > news:Yv4Rc.48807$oW6.10728245@twister.nyc.rr.com...
    > > Ben,
    > > Thanks again.
    > > I can access the BIOS and changed the boot order. However, after
    setting
    > > the
    > > first device to CD ROM, I inserted the XP CD, got the prompt to "press
    any
    > > key" to boot, but the PC then just continued to go to the XP splash
    > > screen,
    > > not the blue screen of the XP CD. It did detect all the drives.
    >
    >
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