Hello, I have a virus.
Upon startup my computer has rundll32.exe problems and registry problems. I have tried about 5 different methods to open the registry or edit it but none have worked so far.
I cannot open any .exe files.
The computer is brand a refurb, new to me, with Windows 7 Pro just installed on it. I was downloading software onto it and after updating and shutting down, I started getting all these errors. I have Malware Bytes installed on it. However, I have no way of running any programs.
What is the solution to this problem?
Thanks in advanced.
2 ways to fix this, as this virus mostly affects only the current user.
step 1 download Fixncr.reg so that you can run exe's
step 2 run malware bytes (make sure it is updated an antivirus is only as good as its definitions
step 3 turn off system restore and then turn it back on so that all the old restore points are gone.
if you have a rouge av installed let us know so we can get you removal instructions