Windows 7 Black Screen after "Starting Windows"

So this started a few months back, and now its really getting on my nerves.
My System Spec

AMD Phenom II X4 955
4GB DDR3
ATI Raedon HD7770 1GB DDR5
Psu - 550W
OS - Windows 7 Ultimate (32-bit)

The situation :-
Whenever I try to boot my PC, everything is fine till the "Starting Windows" logo. And after that the screen goes black. I don't see the welcome screen.
I DO NOT have any mouse cursor. I CAN NOT run task manager. But my PC is still responsive - I can hear the welcome sound over the speaker, and also my keyboard works (turned the num-lock key on/off).
Then I hard-restart the PC. Usually it would run just fine, at least it used to when the problem first started. But now I have to restart multiple times, and at some point, it would boot without the black screen.
I can always boot into Safe Mode without any black screen.
I don't think its the PSU, as I have this same system config for about a year and this problem started just a few months back.

Things that I've tried :-
1. Checked the registry value (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\shell). Its value is "explorer.exe" as expected.
2. Entered safe mode. msconfig. Disabled all non-windows services. Completely uninstalled the display driver. Still getting the black screen on normal boot.
3. Reformatted/reinstalled a fresh copy of Win7. Installed no driver and nothing. Shut down. Reboot. Still no joy.
4. I turned on Base Video in msconfig while in safe mode. And now i can boot normally, with crappy graphics. So this must be something to do with graphics driver, right? But i am using a fresh copy of Win7 right now, w/o any drivers!

So experts, please help!!
15 answers Last reply
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  1. It's time you take a look at everything running and starting up when your computer does.

    I would recommend using Autoruns.

    Not sure what all those things are? Go to HERE for help with identifying those pesky startup items.

    Of course, be sure to do this from Safe Mode (even though the graphics are crappy) but it will help you in starting to isolate the issue.
  2. As I said, its a fresh copy of Windows. It doesn't have anything installed and so it has nothing in the startup section!
  3. I just found a crazy workaround. Its in no way a solution, but now I can at least boot normally.

    What i did :-
    1. Run my PC.
    2. Black Screen appears after "Windows Starting" logo.
    3. I press the Sleep button on my keyboard. The screen remains black, as it should be.
    4. I try to wake up the PC (pressing the power button on the CPU).
    5. Voila! I am at the windows lock screen. Then I just log-in to my account and everything's fine from there.

    But I have to do this procedure EVERYTIME I run my PC :sweat:


    Any other suggestions???
  4. ATI driver still has a few bugs under W8.
  5. das_stig said:
    ATI driver still has a few bugs under W8.


    but I am using Windows7!
  6. ]I found working windows 7 black screen fix tutorial which help me also may be it will really helpful
  7. I think its my graphics card. Something is wrong with it. Sent it for servicing 2 days ago, haven't heard back yet..
  8. ChesterX said:
    So this started a few months back, and now its really getting on my nerves.
    My System Spec

    AMD Phenom II X4 955
    4GB DDR3
    ATI Raedon HD7770 1GB DDR5
    Psu - 550W
    OS - Windows 7 Ultimate (32-bit)

    The situation :-
    Whenever I try to boot my PC, everything is fine till the "Starting Windows" logo. And after that the screen goes black. I don't see the welcome screen.
    I DO NOT have any mouse cursor. I CAN NOT run task manager. But my PC is still responsive - I can hear the welcome sound over the speaker, and also my keyboard works (turned the num-lock key on/off).
    Then I hard-restart the PC. Usually it would run just fine, at least it used to when the problem first started. But now I have to restart multiple times, and at some point, it would boot without the black screen.
    I can always boot into Safe Mode without any black screen.
    I don't think its the PSU, as I have this same system config for about a year and this problem started just a few months back.

    Things that I've tried :-
    1. Checked the registry value (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\shell). Its value is "explorer.exe" as expected.
    2. Entered safe mode. msconfig. Disabled all non-windows services. Completely uninstalled the display driver. Still getting the black screen on normal boot.
    3. Reformatted/reinstalled a fresh copy of Win7. Installed no driver and nothing. Shut down. Reboot. Still no joy.
    4. I turned on Base Video in msconfig while in safe mode. And now i can boot normally, with crappy graphics. So this must be something to do with graphics driver, right? But i am using a fresh copy of Win7 right now, w/o any drivers!

    So experts, please help!!


    YOU NEED TO WAIT FOR 2 MINS AFTER 'STARTING WINDOWS' SCREEN {{THE WELCOME SCREEN IS IMAGINARY}} AND THE PRESS CTRL+ALT+DEL AND CLICK TO OPEN TASK MANAGER ... THEN GO TO PROCESSES TAB ..LOOK FOR 'EXPLORER' AND CLICK ON IT AND END IT ... THEN GO TO 'TASKS' TAB...THERE'S A BUTTON ON THE BOTTOM RIGHT THAT SAYS 'NEW TASK' ...A SMALL WINDOW WILL APPEAR .. TYPE 'explorer' AND PRESS ENTER ... YOU'RE DONE /!! ;) BUT YEAH .. THIS WILL HAPPEN EVERY TIME YOU WILL REBOOT YOUR PC .. SO ITS BETTER TO REPAIR YOUR WINDOWS USING THE INSTALLATION CD .. HOPE I SOLVED THE PROBLEM ... IT WORKED WITH ME !
  9. ChesterX said:
    So this started a few months back, and now its really getting on my nerves.
    My System Spec

    AMD Phenom II X4 955
    4GB DDR3
    ATI Raedon HD7770 1GB DDR5
    Psu - 550W
    OS - Windows 7 Ultimate (32-bit)

    The situation :-
    Whenever I try to boot my PC, everything is fine till the "Starting Windows" logo. And after that the screen goes black. I don't see the welcome screen.
    I DO NOT have any mouse cursor. I CAN NOT run task manager. But my PC is still responsive - I can hear the welcome sound over the speaker, and also my keyboard works (turned the num-lock key on/off).
    Then I hard-restart the PC. Usually it would run just fine, at least it used to when the problem first started. But now I have to restart multiple times, and at some point, it would boot without the black screen.
    I can always boot into Safe Mode without any black screen.
    I don't think its the PSU, as I have this same system config for about a year and this problem started just a few months back.

    Things that I've tried :-
    1. Checked the registry value (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\shell). Its value is "explorer.exe" as expected.
    2. Entered safe mode. msconfig. Disabled all non-windows services. Completely uninstalled the display driver. Still getting the black screen on normal boot.
    3. Reformatted/reinstalled a fresh copy of Win7. Installed no driver and nothing. Shut down. Reboot. Still no joy.
    4. I turned on Base Video in msconfig while in safe mode. And now i can boot normally, with crappy graphics. So this must be something to do with graphics driver, right? But i am using a fresh copy of Win7 right now, w/o any drivers!

    So experts, please help!!


    This morning I came to work and I had the same problem. I logged in with my username and then boom!!! nothing, black screen, no Ctrl+Alt+Del worked, no nothing. I could access safe mode though, so I backed-up some files, and though to just use the Windows 7 CD to do a full recovery or a general re-installation if necessary.

    HOWEVER, before doing so I tried to log in as the Admin and as Guest and surprise, surprise it worked @_@ !! But when I used my own user account still nothing worked. Therefore, as an Admin I opened my graphic card's control panel (I have Nvidia) and I changed my screen resolution to a lower one - from 1920x1080 to 1680x1050, and my color depth from to 32bit to 16bit, and then rebooted.

    When I logged into my user account with those settings it worked!!! Then I changed the resolution and color depth back to the correct settings, and not make sure it worked, I restarted the system a couple of times and it all worked without having to run any recovery for Windows.

    I hope my solution helps other people out there too.

    Best,
    Dom
  10. Sorry to necro this thread, but I am having the same problem. For over a month and a half I have been scouring the Internet looking for fixes and trying many of them. Nothing at all is working for me. Like the OP, I get a black screen after "Starting Windows." Nothing more. I know Windows has booted in fine because I can hear the jingle. I can blind-type my password and hear the sound for jumping to the desktop. I can do Windows Key --> Right --> Right --> Up --> Up --> Enter to restart the computer.

    I've noticed, over the last 6 weeks, it has taken me longer and longer to find a fix that will get me into Windows with full resolution for a single boot cycle. It used to take 15 minutes or so. Eventually it took 45 minutes. I hypothesized that if I started the computer and did NOTHING for 45 minutes or so, but just let it sit there (no booting into safe mode and stripping out the old drivers, booting with the default drivers and installing new ones...), that if I restarted I'd get full resolution. Voila! It worked!

    So, with that in mind I wondered if it was a CMOS issue. I read on an nVidia forum that this (which also affects nVidia GPUs) was related to the CMOS. I replaced the CMOS battery and cleared the CMOS. Still nothing doing. After attempting those fixes, I waited about 45 minutes to see if my hypothesis from the other night was confirmed again. Nope! I tried rebooting several more times, perused my BIOS setup for a while, and, after 70 minutes since the last full shut-down and start up, I was able to get to the desktop.

    At this point, I am at a total loss. I have not a clue what the heck could be wrong, and from my hours and hours of searching over weeks and weeks, I am close to concluding I have an unfixable problem. I am tempted to blame the motherboard at this point. I really, really do not want to have to get a new PC and go through the hassle of reinstalling Windows 7 and all my programs. I hate that process so much I'll continue fighting this problem just to avoid it.
  11. If you can get device manager before black screen. uninstall your video drivers (Dont Delete!)

    After uninstall, reinstall and black screen wont show up anymore
  12. CuttaChase said:
    If you can get device manager before black screen. uninstall your video drivers (Dont Delete!)

    After uninstall, reinstall and black screen wont show up anymore
  13. @CuttaChase so how do i go to device manager ?
  14. Okay, so I had the same problem begin for me yesterday, been a stressful 24 hours. So i found the following thread http://ccm.net/forum/affich-20069-computer-screen-goes-black-after-windows with the following solution:

    1) UNPLUG THE LAPTOP
    2) REMOVE THE BATTERY
    3) HOLD DOWN THE POWER BUTTON FOR ABOUT 30 SECONDS TO 2 MINUTES
    4) THEN PUT THE BATTERY BACK IN
    5) START IT UP..

    Worked for me. Give it a try. Only posting because I saw that there are people active on this thread again.
  15. this may or may not help others who have the Black Screen of Death issue:

    https://www.facebook.com/notes/virulence-em/windows-nvidia-black-screen-of-death/1778999212330278

    Regards,
    Virulence
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