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HP Laptop dv6500ea AMD screen display goes blank

Last response: in Laptops & Notebooks
December 3, 2010 3:33:52 PM


My HP dv6500 ea AMD laptop powers on but screen goes blank. Any answers would be appreciated.
a b D Laptop
a b α HP
December 3, 2010 7:47:46 PM

Try connecting an external monitor -- if nothing is visible may be the video circuitry in the laptop.

If external monitor works, start computer again with the laptop screen, try shining a torch on it -- if something is visible the illumination has failed -- nothing visible, the screen or ribbon cable have gone.