Sign in with
Sign up | Sign in
Your question

Windows crashes with black screen while browsing

Last response: in Windows 7
January 5, 2013 9:07:27 AM

I have just built a brand-new rig from entirely new parts 2 days ago, and at random times when I'm browsing the web, my screen goes black, and nothing responds. After restarting my computer, this problem persists, although never on the same pages.
I run Windows 7 SP1, and have all the new updates. I use chrome as my browser, but it has never done this to me before on any of my previous computers.

My PC specs are as follows:

i5 3570K
Xigmatek Dark Knight Cooler
8GB Corsair Vengance DDR3/1600 RAM
MSI HD7770 Power Edition OC 1GB/GDDR5
1TB Seagate Barracuda 7200RPM HDD
Seasonic S12II Bronze 620W PSU
Samsung DVD/CD Burner
NZXT Phantom 410 Mid-Tower Chassis

Although I do not believe it to be a memory issue, I have run memtest and gotten 3 passes in a row. I have not otherwise run any diagnostic or stress tests on my PC, as I am not familiar with how to do so.
Any suggestions are very welcome, and I just want to know if it's a software problem, or more likely a hardware issue.

a b $ Windows 7
January 5, 2013 9:31:12 PM

Try running Chrome with all extensions disabled for a while. If Google doesn't crash, one of those extensions is the culprit.
January 6, 2013 6:35:03 AM

Tried that, still crashing... :T
Related resources