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Plug and play mouse not working

Last response: in Computer Peripherals
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June 17, 2012 9:43:17 AM

Hey this is the first time i have ever posted on here so if i screw up please don't be too mad. So here is my problem my old mouse broke and i bought an HP USB 3 Button optical mouse to replace it and when i first plugged the mouse in it worked fine...until windows tried to install drivers for it. After unplugging and plugging back in a few time to see if that would work i made sure all my drivers were up to date and that windows was up to date, which they were. I have uninstalled the universal serial bus controllers restarted and plugged the mouse back in and even that hasn't fixed the problem so i have now idea what to do now. I am currently using mouse keys but that is tedious and i cant game with them so hopefully i can get some help if not i suppose i will be re formatting.

Computer Specs
processor: AMD Athlon II x2 255(3.1GHz)
Memory: 4Gb ddr3
Graphics: ATI Radeon HD 5450 1Gb pci express graphics
Chipset: AMD 780l
Motherboard: M4A78LT-M LE
if im missing something please let me know and i will post it
June 17, 2012 2:08:08 PM

Have you confirmed that USB port is okay by plugging some other device into it?
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June 17, 2012 5:11:10 PM

phil22 said:
Have you confirmed that USB port is okay by plugging some other device into it?

Yes i have checked all usb ports with other devices and they all work.
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