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Scanner not working

Last response: in Computer Peripherals
June 19, 2012 11:24:22 AM

my HP5300 has always worked fine... until now.
Can print, but can't scan anymore: computer gets stuck and there's no way to exit it but by closing the program with task manager. I've checked everything but apparently everything is fine and connected well. Don't know what to do...

More about : scanner working

June 19, 2012 6:44:46 PM

Uninstall the HP software, re-install with the latest one from HPs support site.