Windows 7 will not start could be hard or software change

[rachel p]

Hello,
I have tried to log into my Dell Inspiron laptop this morning and get the message as detailed above. It gives me 2 options launch startup repair or run windows normally neither do anything. I've tried running in safe mode and it takes me back to the same screen. I have the original OS disks from Dell etc if I need to reinstall, but just don't know how since I can't get past the same screen. Any advice appreciated

 

[phil22]

To force your laptop to boot from the Dell recovery disc number 1, you have to go into BIOS Setup and set the CD/DVD drive as the first boot device.

Be aware that if you use the Dell recovery discs it will delete all existing data from the laptop's hard drive.

 

[rachel p]

Thanks for the advice, how do I get to the BIOS setup to enable me to set it to cd/dvd?

PLease advise, many thanks