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[Help]BSOD on my new laptop

  • Laptops
  • Blue Screen
  • Windows 7
Last response: in Windows 7
January 5, 2013 2:13:58 PM

Hi, i'm just buy a new Acer laptop, and don't know why sometime it got a BSOD.
I think it's a Windows error and i re-install Windows but it still happen. I've tried GG and download NirSoft BSView but i don't understand the information of dump file.
My laptop spec: i3 2350M, 4GB ram, GT 540M, Windows 7 Home Pre 64bits
I've tried update driver, except nVidia driver because it cause nvlddmkm.sys BSOD.

Here is lastest dump file, previous file has been lost because i'm re-install windows, thanks for read and pls help :) 
P/s i dont know how to attach file so i upload it on mediafire, sorry

More about : bsod laptop

January 5, 2013 2:19:07 PM

Have you recently adjusted anything in the bios? maybe tried over clocking?

I would recommend resetting the bios to factory standards.

If you still have issues you may want to contact Acer for further support, the laptop should covered under warranty.
January 5, 2013 2:25:45 PM

No i don't change anything in bios, pls take a look at my dump file.
It say SYSTEM_SERVICE_EXCEPTION and cause by driver ntoskrnl.exe, address ntoskrnl.exe+7efc0.
For some reason i cannot bring it to Acer care service, because i bought it in Taiwan and bring it to Vietnam, so my laptop is not warranty in Vietnam :( 
Related resources
a b $ Windows 7
January 5, 2013 2:44:12 PM

ntoskernal.exe is the kernal file for the OS.

How are you installing Windows? CD/DVD? USB Drive? Cloned Image?
January 6, 2013 3:27:37 AM

I lost my OEM windows disc so i download the ISO file from here:
Using Microsoft's Windows7 USB DVD tool to copy it to USB, then install and activate with OEM key in bottom of laptop. So how can i repair it without re-installing windows again? :(