Greetings, people of Tom's Hardware!
Over the past few weeks(months?) I've been experiencing a problem with my USB gaming mouse. Basically what happens is it randomly disconnects for about 1-2 seconds, only to reconnect afterwards. During this time my cursor freezes for the whole duration of the process. It occurs at random intervals and an entire disconnect-reconnect spree can last up to an hour(if not more). I hear the Windows sound that notifies me something has been disconnected(and then reconnected), and I get a small popup from my taskbar saying that a "USB Device is not recognized".
When I go into 'Device Manager', under the 'Mice and other pointing devices' tab I have my HID-compliant mouse(which if I disable/uninstall I can't move the cursor, which should happen), and lower under the 'USB Controllers' tab lies the 'Unknown Device'(alongside the other USB Root Hubs and whatnot). I'm certain that the 'Unknown Device' is connected to the Mouse, but I don't know exactly how.
I've checked for a solution on Google, but nothing that is exactly my problem seems to come up(that, or, I'm a moron who can't search for some words), the only things I could find were the issues that I have, but separate. I tried the fixes recommended for them, but to no avail(it seems to be disconnecting less frequent RIGHT NOW, but it's pretty random so yeah).
I've considered a hardware problem(the whole wires breaking at the mouse entry point thing, which seemed more viable since I dropped the mouse at some point in time and the scroll wheel broke and fell under the "shell" <<NOTE: the issue would appear before this also>>), but it's seeming less likely now, considering I've been moving the cable around with no result a few minutes ago(although the first time I tried that, which also happens to be today, it seemed like the disconnecting was synchronised with the movement), heck, I've even went as far as letting the mouse dangle from the cable, only to my surprise of nothing happening at all.
I've also opened it up(the screws were under the glides), and upon inspection of the wire there didn't seem to be anything wrong with it where it entered the mouse, or anywhere visible. I also put the scroll wheel back in its place so atleast I can apply for warranty now. I'll definately check it again as a last option.
Should mention that my warranty is still good for another 1-2 years or so, but I'm reluctant to send it there since salesmen try to bend you over hard where I come from and will look at literally anything(and sometimes even make things up) that can save them some refund money. Not to mention the price for an inspection incase they find nothing wrong is slightly expensive. I don't really wanna buy a new mouse in the near future, either.
Now for some relevant specs and the model:
Mouse: http://www.platinet.pl/en/?loc=products&prod=120126 (no, I'm not from Poland)
OS: Windows 7 Ultimate 32-bit
CPU: Intel E2180 @2.00ghz(OC'd at 2.70ghz)
Power Supply: err.. can't remember the exact model, but it's a Raidmax and it has 500W
GPU: BFGTech Nvidia 9600GT OC1
Oh right, I forgot something. Sometimes, during certaing games which are pretty demanding(I'm looking at you, Team Fortress 2), I get some nasty mouse-lag. Kinda like input latency, or negative acceleration, so I had to set the hid.exe proccess to high-CPU priority in Task Manager to balance that. For some reason, it also set itself to using both cores instead of just one. In the past, setting it to high-priority and single-core would fix it(could be a red herring), but now it doesn't really do that anymore.
Sorry for the massive post, but I didn't really wanna leave any detail out in hopes that I'll find a solution to this problem. Thanks!
Over the past few weeks(months?) I've been experiencing a problem with my USB gaming mouse. Basically what happens is it randomly disconnects for about 1-2 seconds, only to reconnect afterwards. During this time my cursor freezes for the whole duration of the process. It occurs at random intervals and an entire disconnect-reconnect spree can last up to an hour(if not more). I hear the Windows sound that notifies me something has been disconnected(and then reconnected), and I get a small popup from my taskbar saying that a "USB Device is not recognized".
When I go into 'Device Manager', under the 'Mice and other pointing devices' tab I have my HID-compliant mouse(which if I disable/uninstall I can't move the cursor, which should happen), and lower under the 'USB Controllers' tab lies the 'Unknown Device'(alongside the other USB Root Hubs and whatnot). I'm certain that the 'Unknown Device' is connected to the Mouse, but I don't know exactly how.
I've checked for a solution on Google, but nothing that is exactly my problem seems to come up(that, or, I'm a moron who can't search for some words), the only things I could find were the issues that I have, but separate. I tried the fixes recommended for them, but to no avail(it seems to be disconnecting less frequent RIGHT NOW, but it's pretty random so yeah).
I've considered a hardware problem(the whole wires breaking at the mouse entry point thing, which seemed more viable since I dropped the mouse at some point in time and the scroll wheel broke and fell under the "shell" <<NOTE: the issue would appear before this also>>), but it's seeming less likely now, considering I've been moving the cable around with no result a few minutes ago(although the first time I tried that, which also happens to be today, it seemed like the disconnecting was synchronised with the movement), heck, I've even went as far as letting the mouse dangle from the cable, only to my surprise of nothing happening at all.
I've also opened it up(the screws were under the glides), and upon inspection of the wire there didn't seem to be anything wrong with it where it entered the mouse, or anywhere visible. I also put the scroll wheel back in its place so atleast I can apply for warranty now. I'll definately check it again as a last option.
Should mention that my warranty is still good for another 1-2 years or so, but I'm reluctant to send it there since salesmen try to bend you over hard where I come from and will look at literally anything(and sometimes even make things up) that can save them some refund money. Not to mention the price for an inspection incase they find nothing wrong is slightly expensive. I don't really wanna buy a new mouse in the near future, either.
Now for some relevant specs and the model:
Mouse: http://www.platinet.pl/en/?loc=products&prod=120126 (no, I'm not from Poland)
OS: Windows 7 Ultimate 32-bit
CPU: Intel E2180 @2.00ghz(OC'd at 2.70ghz)
Power Supply: err.. can't remember the exact model, but it's a Raidmax and it has 500W
GPU: BFGTech Nvidia 9600GT OC1
Oh right, I forgot something. Sometimes, during certaing games which are pretty demanding(I'm looking at you, Team Fortress 2), I get some nasty mouse-lag. Kinda like input latency, or negative acceleration, so I had to set the hid.exe proccess to high-CPU priority in Task Manager to balance that. For some reason, it also set itself to using both cores instead of just one. In the past, setting it to high-priority and single-core would fix it(could be a red herring), but now it doesn't really do that anymore.
Sorry for the massive post, but I didn't really wanna leave any detail out in hopes that I'll find a solution to this problem. Thanks!