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Black screen of death

Tags:
  • Windows 7
  • Laptops
Last response: in Laptop Tech Support
Anonymous
a b D Laptop
a b $ Windows 7
December 16, 2010 6:17:42 PM

Hello,
I have a toshiba lap top OS: Windows 7, and it starts up and then just a black screen with a flasing "_" in the upper left corner. I can not access bios or safe mode, although when I put a CD in I hear it running it doesnt not change the black screen. This laptop is 2 years old. Help please

More about : black screen death

a c 571 D Laptop
a b $ Windows 7
December 16, 2010 7:19:43 PM

Quote:
I can not access bios or safe mode, although when I put a CD in I hear it running it doesnt not change the black screen.
Hello trajean27;
When you try a normal Win7 boot does the HDD spin for any amount of time? You might be able to hear or feel the HDD spin or see the HDD activity light flash.

You can try to reset the BIOS.
Guide on how to Reset the BIOS on a Laptop: http://www.ehow.com/how_4740583_reset-bios-laptop.html

If resetting the BIOS still won't let you access the BIOS screen you may have a hardware fault.
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