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USB Driver not installed.

Tags:
  • Drivers
  • Controller
  • USB
  • Windows 7
Last response: in Windows 7
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January 7, 2013 10:19:07 PM

Hi I own a Dell vostro 3555 laptop, and I am not able to use my usb ports. I think the problem here is that I don't have the drivers for SM Bus Controller and Universal Serial Bus (USB) Controller according to device manager.

My specs:
Motherboard:
-Model: 0K89MF.
-Chipset:AMD K12Bridge
-South Bridge: A55/A60M
Bios: A05

If anyone knows how to fix this problem please help :'(  if there's any information that I can include in order to find the problem please tell me!

I would really like to solve this issue asap

More about : usb driver installed

January 7, 2013 10:40:17 PM

What's your operating system?
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January 7, 2013 10:42:03 PM

Windows 7
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January 7, 2013 10:42:53 PM

Have you checked your BIOS to see if your USB ports are enabled?
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January 7, 2013 11:03:35 PM

The drivers are built into windows, if your ports are active in the Bios perhaps your USB drivers are corrupted I had that happen to me once. I went into the device manager a removed all the USB hubs and the exited the O/S detected and reinstalled them automatically and then they worked again.
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a b \ Driver
a b $ Windows 7
January 7, 2013 11:04:44 PM

Dell support for drivers...
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January 8, 2013 12:35:47 AM

littleleo said:
The drivers are built into windows, if your ports are active in the Bios perhaps your USB drivers are corrupted I had that happen to me once. I went into the device manager a removed all the USB hubs and the exited the O/S detected and reinstalled them automatically and then they worked again.



The specific driver still didn't install inself :/  sucks
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January 8, 2013 12:37:14 AM

Brett928S2 said:
Dell support for drivers...


I've looked at the support, but I do not see a driver for usb ports :(  is it possible that it's located in some other file?
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January 8, 2013 12:38:09 AM

calmstateofmind said:
Have you checked your BIOS to see if your USB ports are enabled?



I have checked and USB ports are enabled, I've tried uninstalling & reinstalling as well but those 2 things still couldn't find a driver :( 
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Best solution

a b \ Driver
a b $ Windows 7
January 8, 2013 12:40:58 AM

kelvinkim98 said:
I've looked at the support, but I do not see a driver for usb ports :(  is it possible that it's located in some other file?



Hi :) 

Chipset drivers ?

All the best Brett :) 
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January 8, 2013 12:49:21 AM

Brett928S2 said:
Hi :) 

Chipset drivers ?

All the best Brett :) 


I've downloaded and installed the chipset driver but it seemed to just install 2.0 card reader when I need Universal Serial Bus Controller/SM Bus controller, thus making no change. Do it think those might be in a different file?
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January 8, 2013 2:52:50 AM

Could physical damage be a consideration?
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January 8, 2013 2:55:09 AM

calmstateofmind said:
Could physical damage be a consideration?


I highly doubt that is the cause, but I don't think I can get more help so I decided to just take it to a computer expert for examination if all else fails :( 
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January 8, 2013 7:24:30 PM

Brett928S2 said:
Dell support for drivers...


Never mind I fixed it!!! thanks a lot, I just needed to download a different driver
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January 9, 2013 1:11:12 AM

Best answer selected by kelvinkim98.
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!