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USB Driver not installed.

Hi I own a Dell vostro 3555 laptop, and I am not able to use my usb ports. I think the problem here is that I don't have the drivers for SM Bus Controller and Universal Serial Bus (USB) Controller according to device manager.

My specs:
Motherboard:
-Model: 0K89MF.
-Chipset:AMD K12Bridge
-South Bridge: A55/A60M
Bios: A05

If anyone knows how to fix this problem please help :'( if there's any information that I can include in order to find the problem please tell me!

I would really like to solve this issue asap
14 answers Last reply Best Answer
More about driver installed
  1. What's your operating system?
  2. Windows 7
  3. Have you checked your BIOS to see if your USB ports are enabled?
  4. The drivers are built into windows, if your ports are active in the Bios perhaps your USB drivers are corrupted I had that happen to me once. I went into the device manager a removed all the USB hubs and the exited the O/S detected and reinstalled them automatically and then they worked again.
  5. Dell support for drivers...
  6. littleleo said:
    The drivers are built into windows, if your ports are active in the Bios perhaps your USB drivers are corrupted I had that happen to me once. I went into the device manager a removed all the USB hubs and the exited the O/S detected and reinstalled them automatically and then they worked again.



    The specific driver still didn't install inself :/ sucks
  7. Brett928S2 said:
    Dell support for drivers...


    I've looked at the support, but I do not see a driver for usb ports :( is it possible that it's located in some other file?
  8. calmstateofmind said:
    Have you checked your BIOS to see if your USB ports are enabled?



    I have checked and USB ports are enabled, I've tried uninstalling & reinstalling as well but those 2 things still couldn't find a driver :(
  9. Best answer
    kelvinkim98 said:
    I've looked at the support, but I do not see a driver for usb ports :( is it possible that it's located in some other file?



    Hi :)

    Chipset drivers ?

    All the best Brett :)
  10. Brett928S2 said:
    Hi :)

    Chipset drivers ?

    All the best Brett :)


    I've downloaded and installed the chipset driver but it seemed to just install 2.0 card reader when I need Universal Serial Bus Controller/SM Bus controller, thus making no change. Do it think those might be in a different file?
  11. Could physical damage be a consideration?
  12. calmstateofmind said:
    Could physical damage be a consideration?


    I highly doubt that is the cause, but I don't think I can get more help so I decided to just take it to a computer expert for examination if all else fails :(
  13. Brett928S2 said:
    Dell support for drivers...


    Never mind I fixed it!!! thanks a lot, I just needed to download a different driver
  14. Best answer selected by kelvinkim98.
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