Suddenly cannot create new folders

First update your anti-virus and run a full scan. Then download, update, and run malwarebytes free. That probably will fix your problem. If not, get back to us.

Did not work. Can only create a new folder on my desktop, then cut and paste as a document subfolder

What happens when you try right-clicking in (or on) a folder, and choosing: new/folder? Do you get an error message?

Right click drop down does not offer the option to create a new folder. If the 'new folder' button on the menu bar above the folders list is clicked it highlights but nothing happens.

I am having the exact same problem! I have MBAM and use it regularly - still doesn't solve my problem. Any ideas?

Had similar problem in both Windows 7 and Windows 8 (64-bit) turned out to be caused by a Context Menu item inserted by Memeo LifeAgent Explore Extension Version 4.0.0.114. I used ShellExView (Free) to locate and disable the item. If you're not using Memeo Backup (Comes with Seagate backup drives) your problem may be caused by another Context Menu item. Get ShellExView at http://www.nirsoft.net/utils/shexview.html
Good Luck

I, too, am suddenly having the same problem after Windows 7 (64-bit) updates installed yesterday. When I right click on the desktop, I no longer see "create new folder" as an option. I do, however, still see "create new compressed folder). When folders are opened, "new folder" button is there at top menu, but when I click it, nothing at all happens; no error, no folder; nothing...
Any thoughts would be greatly appreciated,
Chris

I wish I had an answer for you. Sounds like you are having THE EXACT SAME PROBLEM I am having. It s soooooo frustrating!!!! I can't seem to figure out what is going on!!! I have tried evderything. I have been trying to solve this problem for the last four hours...uuugh!!!!

if you have your system disc, try doing a repair.

I'm having the same problem too.

So far, no-one who's having the same problem has said whether they have the Seagate/Memeo utility installed or whether they tried the previous advice from back in January.