This device can transfer data if connected to a super-speed USB 3.0 port...

Hello,
I have tried both a Startech and a Freecom USB 3.0 ExpressCard in my laptop but with both products the result is the same - message as above.
I have checked the power to the cards, I have tried several different cables, I have checked and updated the drivers, and the Windows 7 64-bit Device Manager shows the USB 3.0 as working properly, under each of "USB 3.0 Host Controller" and "USB 3.0 Root Hub".
I have tried ths ExpressCards with a USB 3.0 WD "My Book Essential", a USB 3.0 Lexar CF card reader, and a USB 3.0 32GB flash disc. The result is the same with a these devices - they operate at USB 2.0 speeds and the message in the title bar appears.
Any further advice would be welcomed.
3 answers Last reply
More about this device transfer data connected super speed port
  1. Many USB 3.0 ports require the USB drive to be connected and a software utility to be run in order to enable USB 3.0 speeds. Is this the case with your hardware?
  2. PhilFrisbie said:
    Many USB 3.0 ports require the USB drive to be connected and a software utility to be run in order to enable USB 3.0 speeds. Is this the case with your hardware?


    Thanks for the reply, but I have no idea what software utility you might be referring to - please advise. There is certainly no mention of any such utility in the (scant) user manuals supplied by Startech or FreeCom with their ExpressCards.
    Cheers.
  3. Did you load a driver for those cards? Is there a program icon in your tray by the clock?
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