Sign in with
Sign up | Sign in
Your question

This device can transfer data if connected to a super-speed USB 3.0 port...

Last response: in Computer Peripherals
Share
August 8, 2012 6:20:12 PM

Hello,
I have tried both a Startech and a Freecom USB 3.0 ExpressCard in my laptop but with both products the result is the same - message as above.
I have checked the power to the cards, I have tried several different cables, I have checked and updated the drivers, and the Windows 7 64-bit Device Manager shows the USB 3.0 as working properly, under each of "USB 3.0 Host Controller" and "USB 3.0 Root Hub".
I have tried ths ExpressCards with a USB 3.0 WD "My Book Essential", a USB 3.0 Lexar CF card reader, and a USB 3.0 32GB flash disc. The result is the same with a these devices - they operate at USB 2.0 speeds and the message in the title bar appears.
Any further advice would be welcomed.
August 9, 2012 7:42:36 PM

Many USB 3.0 ports require the USB drive to be connected and a software utility to be run in order to enable USB 3.0 speeds. Is this the case with your hardware?
August 10, 2012 1:50:19 PM

PhilFrisbie said:
Many USB 3.0 ports require the USB drive to be connected and a software utility to be run in order to enable USB 3.0 speeds. Is this the case with your hardware?


Thanks for the reply, but I have no idea what software utility you might be referring to - please advise. There is certainly no mention of any such utility in the (scant) user manuals supplied by Startech or FreeCom with their ExpressCards.
Cheers.
August 10, 2012 8:25:16 PM

Did you load a driver for those cards? Is there a program icon in your tray by the clock?
Related resources
!