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Last response: January 9, 2013 5:01 PM in Windows 7

GLOV

January 9, 2013 3:31:29 PM

I GET A BLUE SCREEN WHEN CONNECTED TO THE INTERNET - "DRIVER_IRQL_LESS_THAN_EQUAL" APPEARS AT THE TOP. I HAVE USED FIXCLEANER AND DRIVER UPDATE BUT IT STILL COMES BACK. I HAVE WINDOWS 7 PROFESSIONAL SINCE I USE XP MODE FOR SOME OLDER SOFTWARE THAT WON'T RUN ON WINDOWS 7. I MADE SEVERAL ATTEMPTS TO RESTORE TO AN EARLIER DATE BUT IT IS TEMPORARY AT BEST. THAT ACTUALLY LED TO ANOTHER PROBLEM WITH "DCIMAN32.dll" ERRORS WHICH I WAS ABLE TO FIX. I HAVE UPDATED AND DOWNLOADED SOFTWARE VIA THE INTERNET SO I WOULD HAVE A HARD TIME RELOADING ALL OF THIS. THE OLDER SOFTWARE IS ALSO NOT AVAILABLE ANYMORE.

I HAVE UPDATED ALL THE DRIVERS AND TRIED TO RUN DELL DIAGNOSTICS BUT I DON'T SEEM TO HAVE THE DELL RESOURCE CD TO DO THE DIAGNOSTICS.

MY COMPUTER IS DELL XPS L502X. I USE A CRICKET USB PLUG-IN FOR INTERNET SERVICE. I WILL CHECK WITH CRICKET TO SEE IF THE HARDWARE IS THE PROBLEM. I AM ALSO CHECKING MY USB PORTS TO SEE IF ANY OF THEM ARE WORKING BETTER THAN THE OTHERS.

FRUSTRATED,

DON

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Reply to GLOV

tripledouce

January 9, 2013 4:47:25 PM

LOL fix cleaner and driver update put more SPAM on your sytem then if you started surfing porn. I recomend a clean re-install, your system probably has way to much junk on it to be easy to clean up.

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Reply to tripledouce

GLOV

January 9, 2013 5:01:10 PM

tripledouce said:

LOL fix cleaner and driver update put more SPAM on your sytem then if you started surfing porn. I recomend a clean re-install, your system probably has way to much junk on it to be easy to clean up.

My problem existed before I used fix cleaner and driver update. I thought about that before using them but didn't have anything to lose. I have a couple of ideas left before I re-install.

I use a Cricket USB plug-in for my internet service. I will see if they can give me a new one. Also I am experimenting with the 3 USB ports on my computer to determine if there is any difference.

Sometimes it crashes immediately when I access the internet then again I can be on 5 hours and nothing happens. I've been hooked up 2 hours now and it is working fine at the moment.

Don