Acer aspire free technical support

Hello,
My acer aspire windows 7 laptop boots up normally from a cold start but freezes at the load screen when doing a restart.I then have to power down and do a cold start to boot up.
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  1. It's time you take a look at everything running and starting up when your computer does.

    I would recommend using Autoruns.

    Not sure what all those things are? Go to HERE for help with identifying those pesky startup items.

    Something is causing the freeze up when Windows loads or you have a bad HDD, which I would make a Hirens CD for.

    I would recommend creating a Hirens Boot CD and utilize some of the options available to attempt to resolve your issue.
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