Dell laptop some numerical keys not working

Hi,

My Dell Inspiron computer number from one to four and severn to zero have stopped working. Only the 5 and 6 work.

Any ideas what has gone wrong and how to fix it. I have tried the num lock key and rebooting computer but this hasn't resolved the situation.

Thanks
7 answers Last reply
More about dell laptop numerical keys working
  1. If possible, connect an external keyboard (perhaps via USB). See if that behaves -- if external is okay suggests that laptop keyboard cable or matrix have gone. If you've recently spilled liquid into the keyboard you may get similar symptoms.
  2. Hello,
    I have just had the EXACT same thing happen to me... same kind of computer and same keys working and not working... I dont know what to do, but in the mean time I'm using the on-screen keyboard in the tools for those numbers.
  3. I have the exact same problem too. I have a Dell Inspiron 14R and all my numbers aren't working except 5 and 6. I have to copy and paste the other numbers. My end key also isn't working. My left and right arrow keys aren't working properly. When I press either the right arrow or left arrow, it goes one space to the left and then quickly moves one space back to the right. But when I hold down either the left or right arrow key, the cursor continuously moves to the right. My up arrow key is also unable to move a cursor or scroll a webpage up continously when I hold it down.
  4. Hi ,
    I had a similar problem. some of my dell laptop keys were not working suddenly, without any reason.
    so i tried running the dell diagnostics from the resource cd. in dell diagnostics go to custome system testing and select keyboard tests.
    run each keyboard test one by one. Do the Stuck Key Test.The test would seem to be non responsive, but dont bother, leave the test to run for one hour and after that reboot the laptop. then boot the OS as usual and check if the keys are working.

    Note: this solution works only if the keyboard started not working suddenly on its own without any reason.


    DellFrustration said:
    Hi,

    My Dell Inspiron computer number from one to four and severn to zero have stopped working. Only the 5 and 6 work.

    Any ideas what has gone wrong and how to fix it. I have tried the num lock key and rebooting computer but this hasn't resolved the situation.

    Thanks
  5. DellFrustration said:
    Hi,

    My Dell Inspiron computer number from one to four and severn to zero have stopped working. Only the 5 and 6 work.

    Any ideas what has gone wrong and how to fix it. I have tried the num lock key and rebooting computer but this hasn't resolved the situation.

    Thanks
  6. Hi ,
    I had a similar problem. some of my dell laptop keys were not working suddenly, without any reason.
    so i tried running the dell diagnostics from the resource cd. in dell diagnostics go to custome system testing and select keyboard tests.
    run each keyboard test one by one. Do the Stuck Key Test.The test would seem to be non responsive, but dont bother, leave the test to run for one hour and after that reboot the laptop. then boot the OS as usual and check if the keys are working.

    Note: this solution works only if the keyboard started not working suddenly on its own without any reason.
  7. Try opening the BIOS (Press F2 when starting) There is a default keyboard number lock & Function option. Set the defaults as: Number lock "Off" and as for the Function Key: Function Key "OFF"

    DellFrustration said:
    Hi,

    My Dell Inspiron computer number from one to four and severn to zero have stopped working. Only the 5 and 6 work.

    Any ideas what has gone wrong and how to fix it. I have tried the num lock key and rebooting computer but this hasn't resolved the situation.

    Thanks


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