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How to stop multiple copies

how to stop cp1215 from making multiple copies of items printed previously?
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  1. Best answer
    it could be...


    if you push print and the item does not print and then you push print many times in a row trying to print an item it all registers. when you restart the pc the items may start printing and you end up with a number of copies.

    start>settings>printers and faxes>

    click on your printer

    delete items off of the printer spool (the list of items the printer is going to print)
  2. Best answer selected by jan77.
  3. ssddx said:
    it could be...


    if you push print and the item does not print and then you push print many times in a row trying to print an item it all registers. when you restart the pc the items may start printing and you end up with a number of copies.

    start>settings>printers and faxes>

    click on your printer

    delete items off of the printer spool (the list of items the printer is going to print)


    Thanks. You got me to check all the settings.
    I went to Start, Devices and Printers, Printer Preferences, Finishing.
    Here I found that the number of pages was set at 4.
    I changed it to 1 and clicked on Apply.
    Hooray!
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