current printer: HP office jet 6500A
Hello, I have had the same problem twice on 2 different windows operating systems with 2 different HP printers and I was hoping someone could help me out.
Both time were for my parents. One with was with XP the other Windows7. They try to connect a HP printer with USB hoping it will get autodetected and windows will have the driver, it doesnt, they call me. I download what HP calls a driver but its a huge files (I think one was 30mb and the current one even more). I got around the first problem by installing the old printer to the XP through their router instead of USB but now they do not have a router. I think the printer is about a year old, the PC is new. So I googled the HP office jet 6500A and tried the two suggestions I found (right click, properties, run in vista mode and the other was a new usb cable....) but neither worked. They don't even use the scan or fax function I have no idea why they bought this. I guess they might use it as a copier..
Any suggestions are appreciated.
Hello, I have had the same problem twice on 2 different windows operating systems with 2 different HP printers and I was hoping someone could help me out.
Both time were for my parents. One with was with XP the other Windows7. They try to connect a HP printer with USB hoping it will get autodetected and windows will have the driver, it doesnt, they call me. I download what HP calls a driver but its a huge files (I think one was 30mb and the current one even more). I got around the first problem by installing the old printer to the XP through their router instead of USB but now they do not have a router. I think the printer is about a year old, the PC is new. So I googled the HP office jet 6500A and tried the two suggestions I found (right click, properties, run in vista mode and the other was a new usb cable....) but neither worked. They don't even use the scan or fax function I have no idea why they bought this. I guess they might use it as a copier..
Any suggestions are appreciated.
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