Tom's Hardware > Forum > Systems > Dell > usb 2.0 cable missing
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Anonymous   08-17-2004 at 09:41:24 AM

Archived from groups: alt.sys.pc-clone.dell (More info?)

 

a client ordered a new dell pc with a printer. i could not find the usb 2.0
cable which connects the computer to the printer. the printer setup sheet
says that this cable is a separate purchase. could the dell sales person
possible have screwed this up?
shouldn't he almost automatically sell this cable?
pete

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Anonymous   08-17-2004 at 10:04:05 AM
- 0 +

Archived from groups: alt.sys.pc-clone.dell (More info?)

 

Pete;
Look on the invoice, is it there?
If not just buy it, will probably be cheaper anyways.

The sales rep should have mentioned it for at least 2 reasons:
The customer may need it.
Maximize the sale.

Is it possible the client misunderstood and said no when asked?

--
Jupiter Jones
http://www3.telus.net/dandemar/


"pete johnson" <petejohnson831@att.net> wrote in message
news:E7fUc.462457$Gx4.197529@bgtnsc04-news.ops.worldnet.att.net...
>a client ordered a new dell pc with a printer. i could not find the
>usb 2.0
> cable which connects the computer to the printer. the printer setup
> sheet
> says that this cable is a separate purchase. could the dell sales
> person
> possible have screwed this up?
> shouldn't he almost automatically sell this cable?
> pete
>
>

Reply to Anonymous
Anonymous   08-17-2004 at 05:32:36 PM
- 0 +

Archived from groups: alt.sys.pc-clone.dell (More info?)

 

On the order page it clearly says "printer cable not included with printer".
It must be purchased separately just as parallel printing cables have always
been a separate purchase.

"pete johnson" <petejohnson831@att.net> wrote in message
news:E7fUc.462457$Gx4.197529@bgtnsc04-news.ops.worldnet.att.net...
>a client ordered a new dell pc with a printer. i could not find the usb
>2.0
> cable which connects the computer to the printer. the printer setup sheet
> says that this cable is a separate purchase. could the dell sales person
> possible have screwed this up?
> shouldn't he almost automatically sell this cable?
> pete
>
>

Reply to Anonymous
Anonymous   08-17-2004 at 06:53:14 PM
- 0 +

Archived from groups: alt.sys.pc-clone.dell (More info?)

 

thanks for the responses.
pete

snip

Reply to Anonymous
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