So this is just noob troubleshooting or something for most, but I'm pretty perplexed.
I just bought a RAM upgrade for my ancient school laptop (a Dell Inspiron 6000), went from 1GB of DDR2 (2 x 512MB) to 2GB (2 x 1GB). But it won't get past the "Starting Windows" screen when new RAM is installed. Oddly enough, it recognizes the RAM in Setup and can run Startup Repair processes. Is this an incompatibility issue? Or am I just missing something?
Something else of note: the max amount of RAM the laptop's manual says it can take is 2GB. In setup, the amount is stated as 2048MB when the new RAM is installed. Could that extra 48MB account for the OS boot fail?
January 20, 2011 8:05:51 AM
No the 48 is kinda the difference between decimal and digital -- 8 bits=1 byte etc.
Saga's question could also be interpreted as asking whether you tested both sticks in one slot and then each stick in each slot -- basically to establish whether one of the sticks is faulty or one of the slots.
The symptoms described here are those of memory requiring a higher voltage than the board is supplying. What is the voltage of the memory you had, and the memory you bought. Even if it is correct, sometimes you just need to slightly bump the voltage to the memory to get it working correctly in this situation. Can you adjust the voltage to your memory in laptops BIOS? If you can not, I am afraid you will have to return it and try something else.