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PC freezes on random occasions, with Event Viewer pattern

Last response: in Windows 7
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January 12, 2013 4:35:45 PM

The screen will lock up, and pressing numpad/CtrlAltDel elicits no response meaning that it's a total freeze, forcing me to reset.

Originally I posted in the CPU section because I had thought it was an overheating problem, but I'm seeing something else here. Pulling up event viewer, it seems like 2 events occur right at the point of freezing. FilterManager seems to have some correlation with my issue, though that's the extent of my knowledge on what's causing the freezes;



Log Name: System
Source: Microsoft-Windows-FilterManager
Date: 1/12/2013 1:21:54 PM
Event ID: 6
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer: Homeworld
Description:
File System Filter 'aswSnx' (6.0, ‎2012‎-‎10‎-‎30T17:44:08.000000000Z) has successfully loaded and registered with Filter Manager.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-FilterManager" Guid="{F3C5E28E-63F6-49C7-A204-E48A1BC4B09D}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2013-01-12T18:21:54.994406100Z" />
<EventRecordID>17370</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Homeworld</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="FinalStatus">0x0</Data>
<Data Name="DeviceVersionMajor">6</Data>
<Data Name="DeviceVersionMinor">0</Data>
<Data Name="DeviceNameLength">6</Data>
<Data Name="DeviceName">aswSnx</Data>
<Data Name="DeviceTime">2012-10-30T17:44:08.000000000Z</Data>
</EventData>
</Event>



Log Name: System
Source: Microsoft-Windows-FilterManager
Date: 1/12/2013 1:21:52 PM
Event ID: 6
Task Category: None
Level: Information
Keywords:
User: SYSTEM
Computer: Homeworld
Description:
File System Filter 'FileInfo' (6.1, ‎2009‎-‎07‎-‎13T18:34:25.000000000Z) has successfully loaded and registered with Filter Manager.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-FilterManager" Guid="{F3C5E28E-63F6-49C7-A204-E48A1BC4B09D}" />
<EventID>6</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2013-01-12T18:21:52.170801200Z" />
<EventRecordID>17369</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Homeworld</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="FinalStatus">0x0</Data>
<Data Name="DeviceVersionMajor">6</Data>
<Data Name="DeviceVersionMinor">1</Data>
<Data Name="DeviceNameLength">8</Data>
<Data Name="DeviceName">FileInfo</Data>
<Data Name="DeviceTime">2009-07-13T18:34:25.000000000Z</Data>
</EventData>
</Event>
January 12, 2013 5:27:07 PM

Are all your drivers up to date? Also please give us your specs....
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January 12, 2013 5:32:20 PM

zdbc13 said:
Are all your drivers up to date? Also please give us your specs....


Right, sorry.

CPU: AMD A10-5800K Trinity 3.8GHz (4.2GHz Turbo) HD7660D FM2

CPU Cooler: AMD Original Heatsink and Fan
Memory: KINGSTON HyperX Blu KHX1600C10D3B1K2/16G 16GB(2x8GB) KIT DDR3 1600MHz

Motherboard: Asus F2A85-M/CSM Motherboard AMD FM2

Hard Drive: Seagate Barracuda 7200.14 1TB 64MB SATA 6Gb/s (ST1000DM003)

Optical Drive: LG 24X Dual Layer DVD-RW GH24NS72

Integrated Video Card: Integrated AMD Radeon HD 7660D

Case: In Win Mana136 White ATX Case

Power Supply: PRO-POWER 500W Deluxe Switching Power Supply

Operating System: Microsoft Windows 7 Home Premium 64-bit Full Version(English)


All drivers are up-to-date as of yesterday when I started looking into this issue.
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January 12, 2013 5:57:22 PM

Uninstall AVAST antivirus and use something else. I have seen a few people with cashes / freezes running AVAST on Win 7 (aswSnx.sys is part of the AVAST antivirus program). Try AVG instead for a few days and see how it goes.
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January 12, 2013 6:01:44 PM

Had a similar problem and there was a problem with the ram although no errors appeared on memtest86.
Try using another ram and see if the errors still keep happening.
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January 12, 2013 6:27:43 PM

stuart72 said:
Uninstall AVAST antivirus and use something else. I have seen a few people with cashes / freezes running AVAST on Win 7 (aswSnx.sys is part of the AVAST antivirus program). Try AVG instead for a few days and see how it goes.


Just switched to AVG now, though a quick check on another thread 3 years ago says that someone else had the problem vice versa.

http://www.sevenforums.com/crashes-debugging/126600-fil...
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January 12, 2013 6:45:20 PM

Just to eliminate the possibility, run memtest86 to see if your ram is ok.
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January 12, 2013 6:51:54 PM

zdbc13 said:
Just to eliminate the possibility, run memtest86 to see if your ram is ok.


I mounted the ISO with Daemon Tools (I'M INNOCENT OFFICER, I SWEAR) and I dunno what to do after that. Does it automatically run when I restart?
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January 12, 2013 6:55:47 PM

boot from the CD and it should automatically run. Just let it crank through several passes. It will take hours....
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!