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Laptop Freezing

Last response: in Laptops & Notebooks
January 23, 2011 1:07:31 PM

I am having this weird problem with my dell laptop.

Config :
Dell Inspiron 14r
Intel® Core™ i3-380M Processor (2.53GHz, 4Threads, 3M cache)
Genuine Windows® 7 Home Basic 64 bit (English)
3GB (1 X 1GB + 1 X 2GB) 2 DIMM DDR3 1333Mhz
320GB 5400RPM Hard Drive
14.0 Widescreen HD WLED Glossy Display with TrueLife™ (1366x768)
Intel® HD Graphics (India)

Problem :
Computer freezes randomly with a a odd crackling sound.
Mostly experienced when using on power adapter.

Solutions tried :
Thinking it was a windows issue I ran a system diagnostic using Dell's software
F12 at boot time and running Diagnostic.

While running the diagnostic if the laptop was on power then same problem occured.
Computer freezes with a blue color screen and if in windows it assumes the colour of the program that was running(eg :- if watching a movie it freezes with pink colour.

Please help
Thank YOu

More about : laptop freezing

January 23, 2011 1:12:47 PM

Currentlt am trying to run the Diagnostic without power adapter.