Unexpcted shutdown

[sach_s]

Hello,
my laptop gets shuddown unexpected. ask to start with various mode. i starts in safe mode then i get message ' windows has recovered from unexpected shutdown'

i also get sometime message with cross lined dialog box :/ error
can i get help

 

[phil22]

Could be faulty hardware (usual suspect is the hard drive) or it could be overheating.

Check all the cooling vents underneath and elsewhere are clear of fluff build-up.
Test the hard drive with drive maker's diagnostic DOS software (bootable CD), links here: http://www.tacktech.com/display.cfm?ttid=287

Also test the ram (Memtest86+ on a bootable CD): http://www.memtest.org/