Unexpcted shutdown

Hello,
my laptop gets shuddown unexpected. ask to start with various mode. i starts in safe mode then i get message ' windows has recovered from unexpected shutdown'

i also get sometime message with cross lined dialog box :/ error
can i get help
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More about unexpcted shutdown
  1. Could be faulty hardware (usual suspect is the hard drive) or it could be overheating.

    Check all the cooling vents underneath and elsewhere are clear of fluff build-up.
    Test the hard drive with drive maker's diagnostic DOS software (bootable CD), links here: http://www.tacktech.com/display.cfm?ttid=287

    Also test the ram (Memtest86+ on a bootable CD): http://www.memtest.org/
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